Westmont Hospitality Group was founded in 1975. What started with a single hotel in North America, has grown to become one of the largest privately-held hospitality organizations in the world.

Throughout the years, Westmont has had an ownership interest in and operated over 1,100 hotels. Currently this stands at over 500 hotels across three continents. Westmont has formed strategic alliances with many of the world's largest hotel brands. These include Fairmont, InterContinental Hotels Group, Hilton, Accor, Starwood, Wyndham, Choice Hotels, Renaissance, Radisson and Best Western. The company is one of the largest franchisees and co-owners of IHG hotels and Hilton hotels worldwide. Westmont has a very diversified portfolio ranging from budget and aparthotels to mid-market business and large conference hotels to boutique hotels and luxury resorts.

Our employees are our most valued resource.  Their expertise is what drives our future success.
If you are skilled in the hospitality industry and seek a stimulating workplace that fosters creativity, teamwork and personal development, contact us today. We reward our employees with the benefits and opportunities you’d expect from an industry leader.

Guest Services Manager:

*Maintain information on prices, rates, specials, packages, programs, etc. while ensuring all team members are trained in all areas
*Maintain guestroom inventory

*Ensure all operations and cash handling are done per policies and procedures
*Coach and counsel team members to reflect DoubleTree Hotel's warm and welcoming service
*Perform all tasks of a Front Office Staff as needed to facilitate service
*Maintain excellent communication with the housekeeping department
*Analyze, investigate, and resolve guest complaints
*Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
*Ensures proper staffing levels for customer service goals
*Coach and counsel team members to reflect DoubleTree service standards and procedures

DoubleTree team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!

Minimum Qualifications: Two years of Hotel Front Office Management experience in a full service setting; strong training and motivational skills; excellent verbal and written communication skills; scheduling flexibility to work any hours and any days; local candidates only. EOE/AA/M/F/D/V.