Executive Housekeeper
Property Name:
Sheraton Iowa City/hotelVetro
Job Title: 
Executive Housekeeper
Location: 
Iowa-Eastern/Davenport
Company Name: 
City: 
Iowa City
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
Yes
Salary: 
 
Bonus Pay: 
Yes
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
Phone: 
 
 
Delivery hospitality, creating value... every customer, every time is our guarantee not only to our external guests, but to our team members. At Davidson, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our goal is to recruit, hire, train, support and retain the best hotel team members in the industry. We seek motivated team members who have a passion for service, know how to have fun and desire to provide legendary service. We offer competitive salaries and benefits, including medical, and 401k retirement plan. When you join Davidson Hotel Company, you become family. Join us today!

Great CAREER opportunity for an experienced Executive Housekeeper looking to become part of a winning team. The Sheraton Iowa City/hotelVetro is a full service hotel searching for an outgoing manager to lead and manage the Housekeeping efforts.

The Sheraton Iowa City hotel is located in the heart of downtown Iowa City among popular restaurants and shopping establishments.

As the Executive Housekeeper you are responsible for overseeing the success of all functions in the Housekeeping area including; supervising the cleaniness and turning of guest rooms, guest services, schedules, cleanup of all hotel areas including lobbies, public areas, bathrooms, guest floors, and bar/restaurant. Other functions include; selecting, training and developing team members, ordering supplies, and responsible for inventories and par levels.


*CUSTOMER SERVICE: Deliver the best service, quality and value to every customer, every time. Maintain customer satisfaction as the driving philosophy of the Housekeeping department. Personally demonstrate a commitment to customer service by responding promptly to guest needs. Commit to satisfying every guest. Ensure your staff, including all new hires, are trained to meet standards. Empower Housekeeping staff to deliver customer service by encouraging and rewarding responsive guest assistance.

*FINANCIAL: Manage department within budget. Accurately forecast expenses. Prepare annual departmental budget that accurately reflects the department's operations plan. Analyze financial and operating information on an ongoing basis in order to adjust labor, supplies, materials and other costs to achieve budget. Ensure department staff is trained in control procedures as outlined by Internal Audit, and that these procedures are consistently followed.

*PEOPLE: Manage people according to Davidson's values. Manage human resources functions including recruiting, selection, orientation, training, performance reviews, pay and recognition programs to maintain a skilled and motivated workforce. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for direct reports. Resolve employee grievances fairly and timely. Ensure employees fully understand performance standards, review process, and reward successes. Manage safety program to protect guests and employees and which meets OSHA requirements. Use ongoing safety plan to minimize workers' compensation claims.

*QUALITY: Maintain physical product standards by routinely inspecting rooms, public areas and laundry facilities to ensure proper working condition and departmental supplies are stocked at proper levels. Submit work orders to the maintenance department on a timely basis and follow up to ensure completion. Justify requests for capital projects using ROI. Manage security procedures such as key control and lost and found.


To learn more about the Sheraton Iowa City and Davidson hotel company, visit our website at www.davidsonhotels.com.

Previous supervisory/management experience and skills
Prefer two years housekeeping management experience.
Previous hotel fhousekeeping experience preferred.
Ability to lead and manage a team
Requires computer skills.
Strong business communication skills



Diploma or GED, age 18 or older, customer service experience preferred; superior communication skills and professionalism. Read, write, and speak English; ability to communicate effectively with the public and other employees. Benefits for all employees include: discounted employee meal program, free parking, Starwood & Davidson Hotel discounts worldwide; training and advancement opportunities. We are a drug-free workplace, pre-employment drug screen required. EEO, AA,M/F, D/V.

In order for consideration, please apply online at: http://www.davidsonhotels.com/careers/careers.asp
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