Position Description
Title: Sales Manager
Reports to: Director of Sales or General Manager
Position Summary:
Identifies, develops and maintains property sales objectives, sales plans, and programs in accordance with the hotel's mission statement
To focus on attracting government group business to the hotel
Outside sales calls are a priority in this position. Military base tags a plus.
Must have a vehicle to use for outside sales calls that is in good condition, insured, and the person must have a current driver's license.
Tasks and Competencies:
Maintains high visibility in the surrounding community and in the hospitality community as appropriate.
Maintains efficient sales office procedures and insures the maintenance of accurate and updated account
files and follow-up procedures.
Provides motivation, support, encouragement, and direction to all members of the sales department. Makes face-to- face sales calls.
Maintains all sales systems, such as sales records and reports, conference calendar, traces of history and potentials, logs of groups not previously accommodated and mailing lists
Designs new programs and sales campaigns, to develop additional sales from the various market niches.
Ensures the prompt and systematic servicing of all business accounts (i.e., tracing, booking, contracting, communicating with hotel departments, and following up with group for feedback and future bookings)
Identifies and analyzes competition, both locally and regionally
Follows the Sales and Marketing plans
Must be service oriented to potential guests and fellow hotel staff members
Some overnight travel required to showcase hotel