The Oxford Club Spa & Salon has been in the business of health and wellness for over 25 years, offering an ideal urban escape for men and women seeking relaxation and renewal. Inside an elegant Victorian building built in 1912 that exudes a chic, urban atmosphere is a membership fitness center and full service spa and salon that is open to the public. The spa and salon, the first in Denver, opened its doors in 1987 after award-winning preservationist and visionary Dana Crawford saw a need for an urban sanctuary. The environment is designed to allow guests to step away from the daily pace and into a refuge that refreshes the mind, body and spirit.

Our associates have a passion for creating memorable experiences and exceeding expectations and we are looking for a Natural Nail Technician to add to our dynamic team.

POSITION FOCUS
The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.

SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES
? Be prompt with each appointment and perform services within the appropriate time allotted for the service.
? Provide consistent professional nail treatments in accordance with spa protocols and accepted certification practices.
? Be flexible with your schedule, supporting the needs of the business.
? Check work schedule between each guest to assess next appointment time & service.
? Proactively manage work schedule and look ahead to ensure correct data entry and schedule times.
? Properly care for equipment and use proper amounts of product (back bar) to assist with cost controls.
? Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
? Actively promote home care programs, meeting minimum retail sales goals of 7%. If 7% is not maintained on a consistent basis, will participate in 1-1 coaching from supervisor to increase performance.
? Uphold the standards of sanitation and sterilization as directed by law and the Oxford’s policies and procedures.
? Perform prep work and properly clean and restock work area as required.
? Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
? Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
? Handle guest’s questions and concerns professionally and courteously.
? Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
? Possess ability to work without direct supervision.
? Maintain a positive attitude and contribute toward a quality work environment.
? Assist in all areas of operation as requested by leadership.

OTHER RESPONSIBILITIES
? Must have enthusiasm and possess excellent customer service skills.
? Enjoy working with people and possess a friendly and outgoing personality.
? Must actively participate in all trainings, education and company meetings.

SUPERVISORY DUTIES
None

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.

Competencies

Energy and Drive
Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations.

Strategic Skills
Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.

Personal and Interpersonal Skills
Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.

Operating Skills
Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.

Courage
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.

Knowledge/Skills
Knowledge and skill as required of certification for nail technician. Maintain a clean and sterile environment. Sterilization and organization of equipment following safety standards.

Abilities
85% sitting- also includes standing, walking, kneeling, crouching. Frequent washing of hands and wear of gloves. Prolonged standing dependent on treatments. Manual dexterity and arm steadiness are vital to perform treatments.

Education/Formal Training
Must hold and maintain a Colorado cosmetology / nail technician license

Experience
Minimum of six months – one year spa experience.

Material/Equipment Used
Chemicals and materials associated with spa industry

Environment
Spa, hotel, and resort environment. Calm and relaxing atmosphere with relaxing background music.