General Manager
Courtyard by Marriott Moosic
Location: US - PA - Moosic
Feb 8, 2013
Employer
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Job Details
Opportunity: General Manager
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Potential Career Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Essential Job Functions
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends andvariances.
Critically review reports of occupancy and revenue, make judgments, and implement changes to maximize profits.
Greet and maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
Handle associate issues appropriately and in conjunction with human resources following HHM policies.
Participate in community affairs and maintain positive public image for HHM and hotel.
Meet with potential and current clients and promote hotel.
Ensuresafety practices and procedures are followed and proper emergency and security procedures are maintained.
Travel to attend corporate meetings, sales trips and serve on committees.
Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Oversee sales department operations, and regularly participate in sales calls/client visits.
Participate in Chamber of Commerce and local associations to network with members of the neighborhood/community.
Comply with attendance rules and be available to work on a regular basis.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Perform other duties as requested by management.
Position Requirements
Associate or Bachelor's Degree in Business, Hospitality or a related field.
Previous hotel management experience required.
Work Environment and Context
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands,kneeling, or crouching.
Occasional travel required.
Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a ollection of independent, boutique hotels in key markets.
Join the Legacy of Strength!
Hersha's legacy is built upon a strong foundation of core values: honesty, communication, community, personal growth and achievement. Hersha's rapid growth, focus on associate development and its commitment to serve our guests, our associates and the local communities we work in, combine to make Hersha associates the strongest in our industry.
Serve. Stretch. Succeed.
Hersha believes if you serve our guests, your fellow associates and our local community, stretch yourself on the job and take advantage of many promotional opportunities, you will ultimately achieve professional success. As we grow, you grow.
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Potential Career Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Essential Job Functions
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends andvariances.
Critically review reports of occupancy and revenue, make judgments, and implement changes to maximize profits.
Greet and maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
Handle associate issues appropriately and in conjunction with human resources following HHM policies.
Participate in community affairs and maintain positive public image for HHM and hotel.
Meet with potential and current clients and promote hotel.
Ensuresafety practices and procedures are followed and proper emergency and security procedures are maintained.
Travel to attend corporate meetings, sales trips and serve on committees.
Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Oversee sales department operations, and regularly participate in sales calls/client visits.
Participate in Chamber of Commerce and local associations to network with members of the neighborhood/community.
Comply with attendance rules and be available to work on a regular basis.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Perform other duties as requested by management.
Position Requirements
Associate or Bachelor's Degree in Business, Hospitality or a related field.
Previous hotel management experience required.
Work Environment and Context
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands,kneeling, or crouching.
Occasional travel required.
Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a ollection of independent, boutique hotels in key markets.
Join the Legacy of Strength!
Hersha's legacy is built upon a strong foundation of core values: honesty, communication, community, personal growth and achievement. Hersha's rapid growth, focus on associate development and its commitment to serve our guests, our associates and the local communities we work in, combine to make Hersha associates the strongest in our industry.
Serve. Stretch. Succeed.
Hersha believes if you serve our guests, your fellow associates and our local community, stretch yourself on the job and take advantage of many promotional opportunities, you will ultimately achieve professional success. As we grow, you grow.
Opportunity: General Manager
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Potential Career Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Essential Job Functions
-Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
-Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
-Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends andvariances.
-Critically review reports of occupancy and revenue, make judgments, and implement changes to maximize profits.
-Greet and maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
-Handle associate issues appropriately and in conjunction with human resources following HHM policies.
-Participate in community affairs and maintain positive public image for HHM and hotel.
-Meet with potential and current clients and promote hotel.
-Ensuresafety practices and procedures are followed and proper emergency and security procedures are maintained.
-Travel to attend corporate meetings, sales trips and serve on committees.
-Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.
-Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
-Oversee sales department operations, and regularly participate in sales calls/client visits.
-Participate in Chamber of Commerce and local associations to network with members of the neighborhood/community.
-Comply with attendance rules and be available to work on a regular basis.
-Follow sustainability guidelines and practices related to HHM's EarthView program.
-Perform other duties as requested by management.
Position Requirements
-Associate or Bachelor's Degree in Business, Hospitality or a related field.
-Previous hotel management experience required.
Work Environment and Context
-Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands,kneeling, or crouching.
-Occasional travel required.
Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a ollection of independent, boutique hotels in key markets.
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Potential Career Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Essential Job Functions
-Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
-Tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
-Supervise development of and revision to business plan, annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends andvariances.
-Critically review reports of occupancy and revenue, make judgments, and implement changes to maximize profits.
-Greet and maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
-Handle associate issues appropriately and in conjunction with human resources following HHM policies.
-Participate in community affairs and maintain positive public image for HHM and hotel.
-Meet with potential and current clients and promote hotel.
-Ensuresafety practices and procedures are followed and proper emergency and security procedures are maintained.
-Travel to attend corporate meetings, sales trips and serve on committees.
-Monitor quality assurance scores and/or guest feedback and communicate to and train associates accordingly.
-Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
-Oversee sales department operations, and regularly participate in sales calls/client visits.
-Participate in Chamber of Commerce and local associations to network with members of the neighborhood/community.
-Comply with attendance rules and be available to work on a regular basis.
-Follow sustainability guidelines and practices related to HHM's EarthView program.
-Perform other duties as requested by management.
Position Requirements
-Associate or Bachelor's Degree in Business, Hospitality or a related field.
-Previous hotel management experience required.
Work Environment and Context
-Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands,kneeling, or crouching.
-Occasional travel required.
Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a ollection of independent, boutique hotels in key markets.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Hotel Manager - General Manager