Housekeeping Inspector
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Job Details
POSITION PURPOSE:
Responsible for the cleanliness of all guest rooms and public areas according to SLS standards.
ESSENTIAL FUNCTIONS:
Trains and orients the Housekeeping associates to meet SLS standards and oversees on going coaching and training.
Performs daily Pre-Shift meetings to properly inform the team.
Monitors the Housekeeping and Public Space staff for consistent quality.
Monitors House Status to ensure smooth operation.
Controls and requisitions supplies, materials and equipment as needed.
Observes and evaluates associates performance.
Supervises the Room Attendant's and House Attendant's daily activities including work areas, functions, linen delivery, trash, recycling and any other guest requests.
Monitors deliveries and pickups of linen/terry as well as the distribution.
Performs daily cleanliness inspections including but not limited to public areas and guest rooms.
Follow-up to ensure that all inspections have been assigned and completed to SLS standards in a timely manner.
Ensures high standard of cleanliness and order in the facility.
Ensures that department SOP's are followed up in consistent manner.
Creates schedules, open the house, monitors punch edits, inspects work and administers performance appraisals.
Plans and recommends to the Management Team a systematic training programs and inspecting practices.
Trains staff in departmental standards.
Performs closing procedures.
Observes and evaluates quantity and quality of work completed.
Encourages work simplification, efficiency and pride in work among staff.
Submits Maintenance Requests to Engineering Department as deficiencies are found.
Adheres to SLS standards for guest service.
Assists with training new-hire staff in both Housekeeping and Public Space areas on all departmental operations.
Assists departmental managers in satisfying guest requests and complaints.
Controls and issues supplies, materials and equipment to staff members.
Performs inventory as needed and/or directed.
Investigates accidents and initiates reports; recommends corrective action as required.
Reports and documents any observed or known safety hazards, injuries, conditions or unsafe practices and procedures to management immediately.
Performs other job-related duties as directed.
Responsible for the cleanliness of all guest rooms and public areas according to SLS standards.
ESSENTIAL FUNCTIONS:
Trains and orients the Housekeeping associates to meet SLS standards and oversees on going coaching and training.
Performs daily Pre-Shift meetings to properly inform the team.
Monitors the Housekeeping and Public Space staff for consistent quality.
Monitors House Status to ensure smooth operation.
Controls and requisitions supplies, materials and equipment as needed.
Observes and evaluates associates performance.
Supervises the Room Attendant's and House Attendant's daily activities including work areas, functions, linen delivery, trash, recycling and any other guest requests.
Monitors deliveries and pickups of linen/terry as well as the distribution.
Performs daily cleanliness inspections including but not limited to public areas and guest rooms.
Follow-up to ensure that all inspections have been assigned and completed to SLS standards in a timely manner.
Ensures high standard of cleanliness and order in the facility.
Ensures that department SOP's are followed up in consistent manner.
Creates schedules, open the house, monitors punch edits, inspects work and administers performance appraisals.
Plans and recommends to the Management Team a systematic training programs and inspecting practices.
Trains staff in departmental standards.
Performs closing procedures.
Observes and evaluates quantity and quality of work completed.
Encourages work simplification, efficiency and pride in work among staff.
Submits Maintenance Requests to Engineering Department as deficiencies are found.
Adheres to SLS standards for guest service.
Assists with training new-hire staff in both Housekeeping and Public Space areas on all departmental operations.
Assists departmental managers in satisfying guest requests and complaints.
Controls and issues supplies, materials and equipment to staff members.
Performs inventory as needed and/or directed.
Investigates accidents and initiates reports; recommends corrective action as required.
Reports and documents any observed or known safety hazards, injuries, conditions or unsafe practices and procedures to management immediately.
Performs other job-related duties as directed.
SPECIFIC JOB KNOWLEDGE SKILLS AND ABILITIES
Education, Experience and Skill Requirements
Must possess an ability to manage, train, counsel and motivate a variety of people.
Must take pride in the SLS standard of excellence.
Must possess excellent communication, decision-making and organizational skills.
Must be flexible with schedule to meet departmental needs.
Must be alert, safety conscious and have an ability to pay exceptional attention to detail.
Hospitality experience in luxury hotel preferred.
Must be guest-service oriented.
Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
Take every opportunity to impress the guest.
Anticipate and exceed guest expectations.
Keep voices and other noise low on guest floors.
Be an enthusiastic, helpful and positive member of the team.
Be professional, responsible and mature in conduct and behavior
Be knowledgeable of policies regarding emergency procedures.
Minimizes safety hazards by following all safety, security rules and procedures.
Be knowledgeable about blood borne pathogen procedures.
Use all chemicals and cleaners properly, as instructed.
PHYSICAL DEMANDS:
* Talking and hearing occurs continuously in the process of communicating with employees,
managers, and subordinates.
* Vision occurs continuously with the most common visual functions being those of near vision.
* Flexible and long hours sometimes required
* Ability to stand during entire shift
QUALIFICATION STANDARDS:
Education
*High school diploma or equivalent required
*College course work in hospitality related field preferred
Grooming
All employees must maintain a neat, clean and well groomed appearance per SLS Hotel South Beach standards.
Education, Experience and Skill Requirements
Must possess an ability to manage, train, counsel and motivate a variety of people.
Must take pride in the SLS standard of excellence.
Must possess excellent communication, decision-making and organizational skills.
Must be flexible with schedule to meet departmental needs.
Must be alert, safety conscious and have an ability to pay exceptional attention to detail.
Hospitality experience in luxury hotel preferred.
Must be guest-service oriented.
Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
Take every opportunity to impress the guest.
Anticipate and exceed guest expectations.
Keep voices and other noise low on guest floors.
Be an enthusiastic, helpful and positive member of the team.
Be professional, responsible and mature in conduct and behavior
Be knowledgeable of policies regarding emergency procedures.
Minimizes safety hazards by following all safety, security rules and procedures.
Be knowledgeable about blood borne pathogen procedures.
Use all chemicals and cleaners properly, as instructed.
PHYSICAL DEMANDS:
* Talking and hearing occurs continuously in the process of communicating with employees,
managers, and subordinates.
* Vision occurs continuously with the most common visual functions being those of near vision.
* Flexible and long hours sometimes required
* Ability to stand during entire shift
QUALIFICATION STANDARDS:
Education
*High school diploma or equivalent required
*College course work in hospitality related field preferred
Grooming
All employees must maintain a neat, clean and well groomed appearance per SLS Hotel South Beach standards.
Additional Details
Immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
Medical, Dental, Vision, One free meal, etc
No
No
No
Hotel/Resort
Housekeeper