Founded in 1988, Highgate Hotels is a privately-held hotel management company with national and international investments with headquarters in Dallas, TX. ; New York, NY; Vancouver, Canada and London, England.  The company's is one of the industry's leaders in the management and marketing of a high-quality, dynamic portfolio which includes illustrious hotel brands throughout the United States, Canada and Europe such as Hilton, Westin, Hyatt, Sheraton, Doubletree, Embassy Suites, Hilton Garden Inn, Hampton Inn, Radisson, and Marriott. In addition, Highgate Hotels owns and/or manages a number of distinguished independent hotels including the notable Park Central in New York and the renowned Parc 55 in San Francisco. The company's current portfolio includes over 40 hotels globally, totaling more than 19,000 rooms, each designed to offer unique experiences for astute travelers.
   
Highgate Hotels is a fully integrated hotel company made up of over 10,000 associates worldwide with a corporate staff of over 75 associates in the areas of Operations, Human Resources, Sales, Marketing, Revenue Management, Design & Construction, Acquisitions & Development, Finance, Accounting, Tax, and Legal.

The Pacific Beach Hotel is now looking for vibrant
guest-focused professions to join our team at Highgate?s
world-class premiere location. The Pacific Beach Hotel
is a luxurious 837 room property located just steps away
from legendary Waikiki Beach.

The Assistant Restaurant Manager is responsible for
coordinating, supervising and directing all aspects of
one F&B outlet?s operations, while maintaining a
profitable F&B outlet and high quality products and
service levels. He/she is expected to market ideas to
promote business; reduce employee turnover; maintain
revenue and payroll budgets; and meet budgeted
productivity while keeping quality consistently high.

DUTIES & FUNCTIONS


Fundamental Requirements:

? Employees must at all times be attentive, friendly,
helpful and courteous to all guests, managers and fellow
employees.
? Oversee all aspects of the daily operation of the
outlet.
? Supervise outlet personnel.
? Respond to guest complaints in a timely manner.
? Work with other F&B managers and keep them informed of
issues as they arise.
? Keep immediate supervisor fully informed of all
problems or matters requiring his/her attention.
? Assist in coordinating and monitoring all phases of
Loss Prevention in the outlet.
? Prepare and submit required reports in a timely
manner.
? Ensure preparation of required reports, including (but
not limited to) Wage Progress, payroll, revenue,
employee Schedules, quarterly actions plans.
? Monitor quality of service in F&B outlet.
? Assist in menu planning and preparation.
? Ensure compliance with all local liquor laws, and
health and sanitation regulations.
? Ensure compliance with SOP?s in all outlets.
? Ensure compliance with requisition procedures.
? Be visible on the floor and assist staff as needed
during each meal period.
? Conduct staff performance reviews in accordance with
Highgate Hotel standards.
? Understand, implement and monitor corporate promotions
in outlet (if applicable), including buffet and
three-meal concept standards.
? Ensure the training of employees on SOP?s and
technical job tasks.
? Be involved in and/or conduct departmental and hotel
training (CARE, One to One), etc.
? Interview candidates for front-of-house F&B positions
and follow standards for hiring approvals.
? Complete tip reporting.
? Ensure overall guest satisfaction.

Education & Experience:

? At least 3 years of progressive experience in a hotel
or a related field; or a 4-year college degree and at
least 1 years of related experience; or a 2-year college
degree and 2 or more years of related experience.
? Must have knowledge of F&B preparation techniques,
health department rules and regulations, liquor laws and
regulations.


Physical requirements:

? Long hours sometimes required.
? Medium work - Exerting up to 50 pounds of force
occasionally, and/or 20 pounds of force frequently or
constantly to lift, carry, push, pull or otherwise move
objects.


General Requirements - MANAGERS

? Must be able to effectively communicate both verbally
and written, with all level of employees and guests in
an attentive, friendly, courteous and service oriented
manner.
? Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
? Must be able to multitask and prioritize departmental
functions to meet deadlines.
? Approach all encounters with guests and employees in
an attentive, friendly, courteous and service-oriented
manner.
? Attend all hotel required meetings and trainings.
? Participate in M.O.D. coverage as required.
? Maintain regular attendance in compliance with
Highgate Hotel Standards, as required by scheduling,
which will vary according to the needs of the hotel.
? Maintain high standards of personal appearance and
grooming, including wearing nametags.
? Comply with Highgate Hotel Standards and regulations
to encourage safe and efficient hotel operations.
? Maximize efforts towards productivity, identify
problem areas and assist in implementing solutions.
? Must be effective in handling problems, including
anticipating, preventing, identifying and solving
problems as necessary.
? Must be able to understand and evaluate complex
information, data, etc. from various sources to meet
appropriate objectives.
? Must be able to maintain confidentiality of
information.
? Perform other duties as requested by management.
? Maintain a warm and friendly demeanor at all times