Work for a LEED Gold certified hotel in the NW Pacific area with an easy commute to downtown and a convenient stop at 5th & Oak on Max Green line! Develop your career with a dynamic, values-driven team at Courtyard by Marriott, Portland City Center with local artwork in every guestroom and corridors of the hotel done with a contemporary and sophisticated taste.
We offer competitive compensation and benefits such as medical, dental, vision and life insurance; flexible spending accounts, 401K, hotel room discounts, paid vacation/holiday, domestic partner benefits and more.
We are seeking for Human Resources Director to join our amazing team of associates. Combining luxurious accommodations with unparalleled service, the Courtyard by Marriott provides a guest experience that is second to none.

POSITION FOCUS
The purpose of this role is to identify, ensure alignment and implement a talent management plan that addresses both the strategic and operational needs of the business. The People Resource Director (PRD) leads and manages all aspects of People Resource (PR) supporting activities for the property while balancing, supporting and addressing challenges and opportunities. The PRD acts as the strategic advisor to the Executive Committee on all people related matters and reports directly to the General Manager with direction from the Divisional Director of People Resources.

SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES
Talent Management
? Plan, develop, coordinate and direct the People Resource function at the property to retain, develop and motivate associates in an effective manner in accordance with policies and procedures and federal, state, and local laws and regulations while limiting liabilities and promoting a safe, fair, positive work environment.
? Plan and manage the recruitment, interviewing, hiring and orientation processes to maintain staffing levels with qualified individuals while complying with SOPs, federal, state and local laws and regulations.
? Oversee adherence to performance management including monitoring performance evaluations to make certain they are completed and submitted on a timely basis. Facilitate development and monitoring of associate performance improvement plans.

Training
? Assess needs, plan, implement and coordinate management, hourly and supervisory training programs including company core training and brand required training programs to develop quality managers and associate and limit hotel liability.

Associate Relations
? Counsel and train managers on associate relations issues, resolve associate grievances, conduct management exit interviews and examine all exit interviews for trends.
? Implement various associate relations programs to maintain a pro-associate environment that ultimately limits turnover and facilitates high associate engagement and limits turnover.
? Formulate budgets for associate relations, associate training and recruitment advertising as well as wages and benefits for human resource staff for the budgeted time frame.
? Manage expenses for people resource related areas and execute financial management when required.
? Supervise People Resource operations in the hotel to develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication, discipline and terminate as appropriate.
? Ensure all associate relations activities are administered consistently and in a timely manner.

Strategic Management
? Responsible for the short and long term planning and the daily operations of the People Resources department.
? Develops and recommends the hotel’s People Resource objectives.
? Participates in total management as a member of the Hotel Executive Committee.
? Positions the property as the “preferred employer” in the area.
? Notifies the General Manager and/or Divisional Director of People Resources of any potential liability and proposes proper course of action to prevent the hotel from incurring any such liability.

Total Rewards
? Survey, recommend, implement and manage an hourly wage program and administer the management salary program within the corporate policies and procedures and maintain compliance with federal, state and local laws and regulations.
? Survey, implement, communicate and administer the benefit program in compliance with corporate procedures to aid and retain associates. Propose enhancements to the proper authority for approval before implementation.

Risk/Safety/Security
? Ensure accident/loss prevention and security policies are followed.
? Align safety standards with corporate SOPs and set appropriate property specific standards.

Compliance
? Ensure compliance with corporate SOPs and procedures along with state, federal and local laws and regulations as they pertain to every facet of people Resources/Associate related functions.
? Ensure compliance with brand standards.
? Ensure proper maintenance of associate records, files and human resources office systems. Manage the compilation and analyze various corporate reports and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.
? If applicable ensure complete compliance with all negotiated union contract terms and reporting requirements.

OTHER RESPONSIBILITIES
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Travel required occasionally for recruitment, training, task force purposes.

SUPERVISORY DUTIES
Supervise one to three associates.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.

Competencies

Strategic Skills
Skilled in all facets of general business or area of specialty. Highly capable with current practices and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge. Reflects on vast experience to determine numerous future possibilities. Natural instincts and insight for finding the best solution to unclear issues and problems. Finds creative solutions to problems, Can see how the details fit into the big picture. Highly capable and resourceful problem solver. Manages the creative process within an organization to develop unique solutions. Leverages creative solutions in an organization resulting in competitive advantages. Makes great decisions. Highly strategic in perspective and decision making.

Operating Skills
Recognize leadership and performance potential in associates. Motivates and develop managers and leaders. Able to formulate and execute long term plans, correctly anticipates future resources needed for long term projects, is quick to make strategic connections of people and processes resulting in improved quality, cost savings, and time efficiency .

Courage
Excellent conflict mediation, resolution, and negotiation skills, able to form consensus and agreement when presented with differing or competing positions, quickly and directly addresses operational and associate challenges, is fair, firm, and consistent

Energy and Drive
Competitive, consistently driven to accomplish and exceed goals, able to create sense of urgency.

Organizational Positioning
Effectively navigates through organizational systems, structures, and people to accomplish goals. Highly capable in forming and leveraging business relationships to create advantageous support systems, alliances, and synergies.

Personal and Interpersonal Skills
Demonstrates care for customers and associates, visibly demonstrates desire to understand others, creates confidence and trust with others, is viewed by others as honest and direct, able to create an environment where associates thrive and actively seek approval of the manager, actively seeks input and collaboration from team to create goals and buy in, builds high performing teams, compels teams to embrace a shared vision for success.

Knowledge/Skills
? Superior communication skills. Manage ideas and decision-making with creativity and innovation. Proven ability to negotiate, convince, sell and influence professionals and/or guests. Bi-lingual fluency preferred. Must be hospitality oriented. Must possess ability to work under pressure. Strong skill at completing multiple tasks simultaneously.
? Ability to work both strategically and tactically in a fast-paced high energy environment. Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback. Excellent vision required -100% in review preparation of all documentation -applications, write-ups, reviews. Excellent speech communication skills required for communicating benefits policy, provide testimony training. Excellent comprehension and literacy required for review and preparation of all documentation.

Abilities
Lifting/pushing/pulling/carrying -approximately 5%. Bending/kneeling -to get files -5% annually. Mobility -40% of 10 hour day is spent around the hotel. Continuous standing -during training and lobby lizard duty. No climbing required. Driving -occasionally to attend hearings and recruitment activities.

Education/Formal Training
Four year college degree or equivalent experience/education preferred.

Experience
Four to five years of employment in human resources or related field.
Proven successful implementation of people resource process.
Union experiences a plus.Four year college degree or equivalent/education experience.

Material/Equipment Used
Continuous use of all business and office equipment

Environment
95% indoor office