Corp. Director Learning & Development
Dolce Hotels and Resorts
Location: US - NJ - Rockleigh
Jan 15, 2013
Employer
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Job Details
We are seeking an experienced, extremely detail-oriented, and innovative professional to join our Corporate HR team to lead our learning and development initiatives. Ideal candidates are analytical thinkers, customer service oriented, and able to function in a fast paced environment with limited resources.
Essential functions include but are not limited to:
* Set the overall learning strategy and develop/deploy the corresponding learning curriculum for each division and all levels of employees.
* Work with all levels of management to determine core competencies required for key positions in the organization and identify specific resources to ensure acquisition and maintenance of those competencies.
* Develop and implement the use of course assessments, testing and other processes to ensure the effectiveness of the learning and development activities.
* Revise and or re-develop existing training as needed to ensure they are continuously fresh and effective and aligned with company training strategy.
* Identify and implement standardized timelines, orientation, on-the-job and other learning and developmental activities required for acquisition of core competencies and maintenance of required knowledge and skills.
* Build and maintain a library of resources that address frequently needed and/or required competencies of all positions in organization.
* Maintain advisory/consultative relationships with people in subject-matter expert areas/centers of excellence that provide input to or deliver training and development within the organization.
* Utilize internal organizational knowledge base and internal resources, including an Education Council, to create and/or oversee the creation of internal training, education and development alternatives. When needed, evaluate and acquire external resources to develop or deliver these.
* Continuously evaluate activities and resources within the organization, including instructor performance, to determine their effectiveness in meeting stated department and/or organizational goals and objectives.
* Design, implement and lead organization-wide learning and development initiatives.
* Launch, manage and oversee development and effectiveness of company LMS (ADP Cornerstone) and on-line learning courses.
* Manage training costs and accounting process; develop and manage training budget; ensure training participation is tracked and completion rates are monitored; strategize and prepare for future development and management of LMS.
Essential functions include but are not limited to:
* Set the overall learning strategy and develop/deploy the corresponding learning curriculum for each division and all levels of employees.
* Work with all levels of management to determine core competencies required for key positions in the organization and identify specific resources to ensure acquisition and maintenance of those competencies.
* Develop and implement the use of course assessments, testing and other processes to ensure the effectiveness of the learning and development activities.
* Revise and or re-develop existing training as needed to ensure they are continuously fresh and effective and aligned with company training strategy.
* Identify and implement standardized timelines, orientation, on-the-job and other learning and developmental activities required for acquisition of core competencies and maintenance of required knowledge and skills.
* Build and maintain a library of resources that address frequently needed and/or required competencies of all positions in organization.
* Maintain advisory/consultative relationships with people in subject-matter expert areas/centers of excellence that provide input to or deliver training and development within the organization.
* Utilize internal organizational knowledge base and internal resources, including an Education Council, to create and/or oversee the creation of internal training, education and development alternatives. When needed, evaluate and acquire external resources to develop or deliver these.
* Continuously evaluate activities and resources within the organization, including instructor performance, to determine their effectiveness in meeting stated department and/or organizational goals and objectives.
* Design, implement and lead organization-wide learning and development initiatives.
* Launch, manage and oversee development and effectiveness of company LMS (ADP Cornerstone) and on-line learning courses.
* Manage training costs and accounting process; develop and manage training budget; ensure training participation is tracked and completion rates are monitored; strategize and prepare for future development and management of LMS.
* Bachelors Degree in Business, Human Resource, Education, Organizational Development or related field required, post graduate coursework desirable
* Minimum five years professional experience in adult training and/or education with formal training methodology experience with at least four years direct experience designing and executing training and leadership development programs preferred
* Minimum of five years of experience leading training/development initiatives of an organization, preferably in a national, multi-location company or organization preferred
* Ability to perform and interpret needs analyses, and translate the findings into actionable next steps
* Strong analytical, statistical, quantitative, and deduction skills and ability to make qualitative judgments of training, education and development resources in all types and formats
* Knowledge of adult learning processes, instructional design techniques, and evaluation methodologies. Strong curriculum design, training delivery and needs assessment abilities strongly preferred
* Strong planning and project management skills and ability to apply these skills in effective working partnerships across organizational lines
* Experience in coaching and providing training for business partners and line managers
* Excellent oral/written communication skills, including group facilitation and presentation skills
* Excellent interpersonal skills, including leadership, influencing, and relationship-building across functions
* General management acumen and experience and knowledge of business models and corporate strategy
* Ability to work with management to align learning/leadership development with succession planning initiatives
* Ability to organize/prioritize work, manage multiple tasks and projects and function effectively as a self-directed leader of multiple initiatives
* Demonstrates a strong customer orientation
* Prior experience within hospitality segment highly desired
* Must have employment eligibility in the U.S.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings and may include air travel. Length of time of these tasks may vary from day to day and task to task.
* Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
* Must be able to lift up to 15 lbs. occasionally.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Some portions of daily assignments involve ergonomic risk, such as repetitive tasks, hands exertion, vibration, cold temperatures, poor body mechanics, restrictive work stations or awkward postures.
* Some portions of the assignments require travel to other hotels, trade shows and client events via car, plane, rail, subway or other mode.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Dolce Hotels and Resorts is an Equal Opportunity Employer M/F/V/D. We require consent to pre-employment drug testing for all positions.
* Minimum five years professional experience in adult training and/or education with formal training methodology experience with at least four years direct experience designing and executing training and leadership development programs preferred
* Minimum of five years of experience leading training/development initiatives of an organization, preferably in a national, multi-location company or organization preferred
* Ability to perform and interpret needs analyses, and translate the findings into actionable next steps
* Strong analytical, statistical, quantitative, and deduction skills and ability to make qualitative judgments of training, education and development resources in all types and formats
* Knowledge of adult learning processes, instructional design techniques, and evaluation methodologies. Strong curriculum design, training delivery and needs assessment abilities strongly preferred
* Strong planning and project management skills and ability to apply these skills in effective working partnerships across organizational lines
* Experience in coaching and providing training for business partners and line managers
* Excellent oral/written communication skills, including group facilitation and presentation skills
* Excellent interpersonal skills, including leadership, influencing, and relationship-building across functions
* General management acumen and experience and knowledge of business models and corporate strategy
* Ability to work with management to align learning/leadership development with succession planning initiatives
* Ability to organize/prioritize work, manage multiple tasks and projects and function effectively as a self-directed leader of multiple initiatives
* Demonstrates a strong customer orientation
* Prior experience within hospitality segment highly desired
* Must have employment eligibility in the U.S.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings and may include air travel. Length of time of these tasks may vary from day to day and task to task.
* Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
* Must be able to lift up to 15 lbs. occasionally.
* Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Some portions of daily assignments involve ergonomic risk, such as repetitive tasks, hands exertion, vibration, cold temperatures, poor body mechanics, restrictive work stations or awkward postures.
* Some portions of the assignments require travel to other hotels, trade shows and client events via car, plane, rail, subway or other mode.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
* Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
* Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Dolce Hotels and Resorts is an Equal Opportunity Employer M/F/V/D. We require consent to pre-employment drug testing for all positions.
Additional Details
Yes
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Human Resources / Training