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Arcade Attendant

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Property Name:
Great Wolf Lodge Concord
Job Title: 
Arcade Attendant
Location: 
North Carolina-Charlotte
Company Name: 
City: 
Concord
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Position Categories: 
Cashier
Management  Position: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
Corporate Overview

Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

Job Description
? Willingness to accept the most effective role.
? Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
? Maintain the daily operation of the arcade within the guidelines of Retail Services operating procedures.
? Assists guests with change, redeeming tickets for prizes, and all courtesy transactions throughout the arcade.
? Works with third party to assist guests with game problems and knowledge of how to play the games.
? Assists in merchandising functions including display, inventory receiving, stocking and physicals, etc.
? Assists in all cash handling functions including POS system, registers and daily reporting.
? Assures arcade area achieves the highest standards in areas of cleanliness, presentation, and service.
? May be trained to assist in all retail outlets.
? Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.
Job Requirements
? Must have strong customer service skills.
? Excellent multi-tasking skills. Prioritizes and performs a variety of concurrent tasks with minimal direction.
? Basic math skills as they apply to cash handling.
? Must be available weekends and holidays ? Hours typically range from 8:15 AM until 2:00 AM. Prior customer service experience and cash handling experience preferred. Successful completion of criminal background check and drug screen.

PHYSICAL REQUIREMENTS:
? Able to lift up to 30 lbs and able to stand for long periods of time.
? Ability to work in a loud environment with flashing lights.
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