Bellperson
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Job Details
Bellperson
A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of ?welcome? like no other.
Hotel Overview: The Fairmont Orchid Hawaii is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children's program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at The Fairmont Orchid, Hawai'i.
Summary of Responsibilities:
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
* Responsible for the delivery of Guest's to their room, luggage, messages and any other items for delivery within the Hotel
* Consistently offer professional, friendly and engaging service
* Ensure the timely and efficient transfer of luggage to and from the guest's room
* To ensure the guest is familiar with their room upon arrival ie. temperature control
* Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
* Assist guests regarding hotel facilities in an informative and helpful way
* Follow department policies, procedures and service standards, including all safety policies
* Other duties as assigned
A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of ?welcome? like no other.
Hotel Overview: The Fairmont Orchid Hawaii is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children's program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at The Fairmont Orchid, Hawai'i.
Summary of Responsibilities:
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
* Responsible for the delivery of Guest's to their room, luggage, messages and any other items for delivery within the Hotel
* Consistently offer professional, friendly and engaging service
* Ensure the timely and efficient transfer of luggage to and from the guest's room
* To ensure the guest is familiar with their room upon arrival ie. temperature control
* Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
* Assist guests regarding hotel facilities in an informative and helpful way
* Follow department policies, procedures and service standards, including all safety policies
* Other duties as assigned
? Previous customer related experience an asset
? Excellent communication skills and a professional presentation
? Strong interpersonal and problem solving abilities
? Highly responsible & reliable
? Ability to work well under pressure in a fast paced environment
? Ability to work cohesively with fellow colleagues as part of a team
? Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
? Constant standing and walking throughout shift
? Frequent lifting and carrying up to 30 lbs
? Constant kneeling, pushing, pulling, lifting
? Frequent ascending or descending ladders, stairs and ramps
Visa Requirements:
? Candidates must be currently authorized to work in the United States.
? Excellent communication skills and a professional presentation
? Strong interpersonal and problem solving abilities
? Highly responsible & reliable
? Ability to work well under pressure in a fast paced environment
? Ability to work cohesively with fellow colleagues as part of a team
? Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:
? Constant standing and walking throughout shift
? Frequent lifting and carrying up to 30 lbs
? Constant kneeling, pushing, pulling, lifting
? Frequent ascending or descending ladders, stairs and ramps
Visa Requirements:
? Candidates must be currently authorized to work in the United States.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
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Hotel/Resort
Bellperson