The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

The Human Resources Manager position at the Omni
Mandalay Hotel is a generalist position that will
require significant multi-tasking ability in a
fast-paced environment. The Human Resources Manager
performs at high levels and represents the Human
Resources Department professionally at all times. This
position provides an ideal opportunity for an individual
looking to grow their career in the Human Resources
field.

CORE WORK ACTIVITIES

Administering and Educating Associate Benefits
* Administration of benefit and insurance programs;
Medical, Dental, Vision, Disability, LOA, FMLA, Worker?s
Compensation, Unemployment.
* Administration and maintenance of HRIS
* Works with the unemployment services provider to
respond to unemployment claims; reviews provider reports
for accuracy and corrects errors.
* Prepares, audits and distributes month-end reports for
all benefit plans
* Ensures that department has the available resources on
hand to administer associate benefits (i.e. access to
property systems and company intranet)

Managing Recruitment and Hiring Process
* Assists in the interviewing and hiring of Human
Resource associate team members with the appropriate
skills, as needed.
* Establishes and maintains contact with external
recruitment sources, in partnership with the off-site
Recruiting Manager (state job service, local colleges,
recruiting agencies and community based organizations).
* Attends job fairs and ensures documentation of
outreach efforts in accordance with state and local laws
as well as company Standard Operating Procedures.
* Networks with local organizations (Hotel Association
and peers) to source candidates for current or future
openings.
* Oversees/monitors candidate identification and
selection process.
* Provides subject matter expertise to property managers
regarding Omni selection procedures.
* Partners with off-property Recruiting Manager to
ensure effective advertisement efforts are being
utilized for open positions in appropriate venues to
attract a diverse candidate pool.


Managing Associate Development

* Supports a departmental orientation program for
associates to receive the appropriate new hire training
to successfully perform their job.
* Ensures associates are cross-trained to support
successful daily operations.
* Uses all available on the job training tools for
associates; supervise on-going training initiatives and
conducts training.
* Ensures coordination and facilitation of new hire
orientation program to generate a positive first
impression for associates and emphasize the importance
of the Omni culture.
* Ensures attendance by all new hires in Omni service
training programs.
* Collaborates with the management team to ensure
departmental on-boarding processes are in place and
associates receive the appropriate new hire training to
successfully perform their job.

Maintaining Associate Relations
* Assists in maintaining effective associate
communication channels in the property (i.e. develops
daily communications and assists with regularly
scheduled property-wide meetings and internal events)
* Reviews progressive discipline documentation for
accuracy and consistency, and checks for supportive
documentation and is accountable for determining
appropriate action.
* Utilizes an ?open door? policy to acknowledge
associate problems or concerns in a timely manner.
* Ensures associate issues are referred to the
Department Manager for resolution or escalated to the
Director of Human Resources.

Managing Legal and Compliance Practices
* Ensures associate files contain required employment
paperwork, proper performance management and
compensation documentation, are properly maintained and
secured for the required length of time.
* Ensures compliance with procedure for accessing,
reviewing, and auditing associate files and ensure
compliance with the Privacy Act.
* Ensures benefit and medical records are maintained in
a separate, secure and confidential file from the
personnel information.
* Facilitates post accident drug testing processes.
* Communicates property rules and regulations, the
progressive discipline policy, open door policy and
local Standard Operating Procedures during orientation
and via the Omni Associate Handbook.
* Ensures all safety and security policies are
communicated to associates on a regular basis through
orientation, property meetings, bulletin boards, etc.
* Represents Human Resources at the property Safety
Committee; helps to identify ways to create awareness of
the importance of safety in the workplace and decrease
accident frequency and severity.
* Manages Workers Compensation claims to ensure
appropriate associate care and manage costs.

Job Requirements

Candidate Profile

* 1-2 years experience recruiting line level associates

* Previous supervisory experience required with human
resource field experience necessary

* Bachelor's degree preferred - Hotel experience
strongly preferred

* Strong PC skills - MS Suite, HRIS systems knowledge
helpful. Ultipro and KRONOS knowledge helpful

* Working knowledge of wage and salary, employment and
benefits administration and payroll

* Ability to prepare and analyze data, figures and
transcriptions prepared on and generated by computer

* Must be able to perform a variety of duties, often
changing from one task to another of a different nature
without loss of efficiency or composure

* Ability to be proactive and reactive to anticipated
and sudden changes especially as they relate to the
labor situation

* Ability to focus and maintain attention to performance
of tasks and to work and complete assignments on time
despite frequent stressful, emergency, critical or
unusual interruptions

* Ability to be resourceful, creative and maintain
flexibility

* Ability to train, motivate, evaluate, mentor and
direct associates and managers to meet desired ends

* Ability to maintain excellent relations with
associates and confidentiality at all times

* Ability to manage by example

* Exceptional oral communication skills

* Ability to converse calmly with irate guests, managers
and associates in intense emotional situations

* Ability to participate in (and lead when necessary)
all departmental and hotel-wide meetings

* Ability to work independently and exercise
discretionary judgment

* Must have strong managerial skills and the ability to
work with a variety of management levels to solve issues

* Positive interpersonal skills and customer service
orientation

* Ability to be mobile between workstation and other
offices