Corporate Overview
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients' expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.
We provide the framework and structure you would expect from an industry leading hospitality operator and balance it with a sense of entrepreneurial spirit that defines who we are - freedom from rigid structure, the ability to think without boundaries, a sense of ownership and access to the most sophisticated tools in an environment that is built for success. We seek talented leaders who think independently, are prepared to move beyond implementing someone else's plan and are ready to create their own.
Job Description
Take orders, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently according to Hotel specifications. Maintain stock, supplies and cleanliness of bar and equipment.
ESSENTIAL JOB FUNCTIONS
* Serve food courses and alcoholic beverages to guests sitting at the bar
* Set up bar and bar area according to outlets standards
* Cut fruit and prepare for service
* Consistently keep the bar area organized and clean
* Know all specialty cocktail ingredients and garnishes
* Participate in updated training for the bar and menu items
* Know the Pour Count for each drink and be able to follow pouring procedures appropriately
* Answer questions on menu selections and drinks to servers and guests
* Communicate with the kitchen regarding menu questions, the length of wait, re-cooking orders, and product availability
* Record transaction in MICROS system at time of order
* Check in with guests to ensure satisfaction with each food course and/or beverages
* Maintain cleanliness of work areas, china, glass, etc., throughout the day
* Complete closing duties, including restocking items, turning off lights, etc.
* Present physical and accurate check to guests and process payments
* Ensure uniform and personal appearance are clean and professional
* Welcome and acknowledge all guests according to company standards
* Anticipate and address guests` service needs
* Speak with others using clear and professional language
* Develop and maintain positive working relationships with others and support your team to reach common goals
* Ensure adherence to quality expectations and standards
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
* Thank guests with genuine appreciation
* Perform other reasonable job duties as requested by Supervisors