The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

¨ Ensures that assigned linen room closets are stocked
at par.

¨ Empties GRAs linens on an hourly basis or as needed.

¨ Empties GRAs garbage on an hourly basis or as needed.

¨ Keep the chute rooms clean.

¨ Keep corridors on guest room floors clean.

¨ Keep areas by the vending machines clean.

¨ Moves furniture upon request.

¨ Completes guest requests.

Hotel Specific Essential Functions:

¨ Must be able to convey information and ideas clearly

¨ Must be able to evaluate and select among alternative
courses of action quickly and accurately.

¨ Must work well in stressful, high pressure situations.

¨ Must be effective at listening to, understanding, and
clarifying the concerns and issues raised by co-workers
and guests.

¨ Bilingual, helpful

¨ Approach all encounters with guests and employees in a
friendly, service oriented manner.

¨ Maintain regular attendance in compliance with Hotel
standards, as required by scheduling which will vary
according to the needs of the hotel.

¨ Maintain high standards of personal appearance and
grooming, which include wearing the proper uniform and
nametag when working.

¨ Comply at all times with Hotel standards and
regulations to encourage safe and efficient hotel
operations.

¨ Check daily assignments/daily duties.

¨ Gather all cleaning supplies and return them daily.
Compete all assigned cleaning duties in designated area.

¨ Report any engineering problems or repairs to
Housekeeping Supervisor/Manager.


¨ Return any borrowed items (i.e. irons, boards,
hairdryers, etc.) to Housekeeping Department when taken
from guest room.

¨ Vacuum floors in public areas.

¨ Clear ash urns.

¨ Service and re-stock housekeeping closets

¨ Remove gum, wall spots and floor spots with
appropriate chemicals

¨ Wipe glass, picture, window and public telephone
areas.

¨ Strip check-out rooms when time allows.

¨ Pick up trash and dirty linen from housekeeping
regularly.

¨ Daily morning walk through checking and cleaning
public areas.

¨ Bring all dirty glasses to housekeeping at end of
shift.

¨ Rotate mattresses according to rotation schedule.

¨ Deliver guest requests within 10 minutes and call
operator back once completed.

¨ Gain knowledge of all hotel facilities to answer
questions from guests.

¨ Perform all other related duties as requested

¨ Assist Room Attendant throughout the day by retrieving
linens , guest supplies, and cleaning products when
needed

¨ Assist Room Attendant by stripping any vacant and
dirty rooms when necessary.

¨ Assist in Laundry

¨ Empty Housekeeping carts of dirty linen, trash etc.

¨ Assist in floor care

¨ Other duties as required

Job Requirements

Must be able to work a flexible schedule including
weekends and holidays.

Ability to work during the day is also a plus.