Retail Agent - Dulcinea

You may also apply online at www.montelucia.com/careers (Position posted as Gift Shop Sales Associate).

JOB OVERVIEW:

Sell specific lines of merchandise such as apparel, jewelry, snacks, souvenirs, and related lines of merchandise for retail operation.

DUTIES AND RESPONSIBILITIES:

• Provide prompt and professional service to customers:
  • Greet and welcome customers upon arrival, obtain or receive merchandise, total bill, accept cash and credit payments, and make change for customers.   Post room charges accurately and promptly.  Remove and record amount of cash in register at end of shift.  Follow and enforce all cash handling policies and procedures.  Wrap or bag merchandise for customers and invite customers to return upon departure.
• Stock shelves, counters, or tables with merchandise.  Maintain shelves, counters, or tables in a neat and clean manner.
• Sets up advertising displays or arranges merchandise on counters or tables to promote sales. 
• Mark merchandise with price according to established pricing sheets. 
• Answer customer's questions concerning location, price, and use of merchandise.
• Up-sell purchases when possible.
• Sign in and out gift shop keys.
• Verify goods to invoices when merchandise is delivered.
• Promote team work and quality service through daily communications and coordination with other departments. 
• Perform other duties as assigned.

Qualifications and Requirements:

High School diploma or equivalent plus one year experience in a customer service related field.  Cash handling experience preferred.  Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

• Frequently standing up and moving about the store
• Carrying or lifting items weighing up to 25 pounds
• Handling cash, objects, products and equipment
• Using a cash register

Other:

• Communication skills are utilized a significant amount of time when interacting with clients and guests.
• Reading and writing abilities are utilized often.
• Basic math skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Work Area:  Gift Shop

The statements in this job description are intended to represent the key duties and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.   This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Equal Opportunity Employer M/F/D/V

Drug Free Workplace