First Hospitality Group is a national, experienced and established hospitality management and development company serving the investment and real estate industries.

Since 1985, we have been an award-winning pioneer in the hospitality industry. We have successfully developed, marketed and managed a host of over 16 brands and 50 properties throughout the midwest.

We know the industry and we know the players. Through our deep-rooted relationships with key leaders in the hotel, restaurant and finance communities, we collaborate on each project to maximize and achieve the profit potential for each site.

Our Goals:
We provide a broad based, experienced supervisory staff focused on achieving all of our goals: exceptional financial returns, well-trained and motivated associates, and superior levels of guest satisfaction.

Our outstanding track record has been achieved through an uncompromising and consistent dedication to these goals. With over half of our managed properties owned by our company and its principals, we approach our day-to-day activities with this entrepreneurial ownership perspective. The results speak for themselves.

Hilton Chicago Indian Lakes Resort & Conference Center is Chicago's premier golf destination, spa getaway and conference center ideal for meetings, conferences, retreats or romantic getaways.

We are currently seeking a Sales Manager with a minimum of 3 years of hotel sales experience to solicit, negotiate and book new and repeat business through various efforts. We offer a very lucrative incentive plan and opportunity for advancement.

(For more information about our resort, please visit our websites: www.indianlakesresort.com and www.hiltonindianlakes.com.)

BASIC PURPOSE

Plan, solicit, book, and coordinate sales to meet/ exceed revenue/ profit goals. Position is responsible for negotiating room rates, dates, and space for groups/ accounts.

JOB RESPONSIBILITIES (include, but are not limited to)

1. Solicit, negotiate, and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc.) to maximize room revenue to meet/ exceed goals.

2. Notify/ coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments, and problems to ensure a quality experience and enhance future sales prospects.

3. Develop a marketing strategy by analyzing historical, current, and future hotel/ market trends and creating selling strategies to capture accounts while maximizing revenue and meeting/ exceeding sales goals.

4. Develop and continually enhance relationships with key corporate, business, and travel industry accounts to maintain and increase market share.

5. Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance future prospects.

6. Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.

7. Assume all responsibilities as delegated by the manager and do any or all other duties that may be required to fulfill customer needs and requests.

REPORTS TO

Director of Sales & Marketing

SUPERVISORY RESPONSIBILITIES

None

EDUCATION and/or EXPERIENCE

A four-year college degree or equivalent experience/ education. Three years of employment in hotel sales specifically. Must possess communication skills in terms of the ability to negotiate, convince, sell, and influence professionals and hotel guests. Ability to make decisions based on established policies and procedures. Ability to investigate and analyze current activities or information in the sales/ marketing field and make logical conclusions and recommendations.

PHYSICAL DEMANDS

Some weekends and holidays, as necessary.
Minimal local and national travel, as needed.