The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

Ranked "Highest in Guest Satisfaction Among Upper
Upscale Hotel Chains" by J.D Power and Associates, the
Omni Hotel & Resorts creates genuine, authentic guest
experiences at 50 distinctive luxury hotels and resorts
in leading business gateways and leisure destinations
across North America. From exceptional golf and spa
treatments to dynamic business settings, each Omni
showcases the local flavor of the destination. The Omni
leaves a lasting impression with every customer
interaction, with a heightened level of recognition and
rewards delivered through its Select Guest loyalty
program and the company?s ?Power of One? associate
empowerment program.

To assist servers in any way possible to ensure proper,
prompt and courteous service to all guests.

¨ Station set-up

¨ Stock needed supplies in side stands.

¨ Clean-up of coffee machines and prepared coffee.

¨ Set-up tea station.

¨ Get ice supply.

¨ Dust all tables to include table legs.

¨ Receive rolls and put in warmers.

¨ Put milk in refrigerators and set-up creamers.

¨ Pick-up linen.

¨ Check off and pick-up storeroom supplies.

¨ Set tables with clean, pressed linen, china, silver
and glassware.

¨ Set up ashtrays with logo matches on each table.

¨ Ensure furniture and floors are clean and arranged
according to specifications.

¨ Assist servers during meal period.

¨ Remove any extra settings.

¨ Pour water.

¨ Serve rolls and butter as specified.

Job Requirements

Ability to work evenings, weekends, and holidays.
Previous
hotel experience preferred.