Job Summary

Property Name
Omni Mandalay Hotel at Las Colinas
Job Title
Door Person
Location
Texas-Dallas/Fort Worth Metroplex
City
IRVING
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Valet

Door Person

The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

* Provides our guest with an exceptional arrival and
departure experience that makes them feel welcome

* Engages the guest to make them want to return

* Ensures the valets are staged to maximize the guest
experience

* Manages the traffic in the front drive

* Coordinates activity in the drive with the Bell
Attendant to ensure timely delivery of luggage and
Valet Attendants of guest vehicles

* Conduct key audit with the Valet Attendant at the
end of each shift

* Maintains the cleanliness of the front drive

Job Requirements

? Sense of urgency

* Exceptional customer service skills: smile, welcoming
attitude, ability to engage and make a great first
impression on our guests

* Previous supervisory experience needed to manage the
drive

* Excellent grooming and body language to represent the
brand

* Ability to multi-task

* Ability to work outdoors in all weather conditions

* Ability to lift 50 lbs frequently and work on feet
entire shift

* Must be able to drive manual and automatic
transmission

* Must be 21 years or older for insurance purposes

* Must have a valid Texas drivers license

* Must have an excellent driving record (less than 2
moving violations in the last two years)