The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

The Omni Dallas Convention Center Hotel is a 1,001-room
hotel will serve to work in concert with the Dallas
Convention Center. The current design includes 80,000
square feet of meeting space, several restaurants,
lounges and a signature spa.

Essential Functions:

¨ To be thoroughly acquainted with all check-in
procedures and policies.

¨ To be thoroughly acquainted with all check-out
procedures and policies.

¨ Be familiar with guest scenarios.

¨ Be familiar with all technical equipment as related to
the Front Desk.

¨ To be familiar with all hotel facilities.

¨ To be familiar with general organization set-up.

¨ To be familiar with the inter-relationship between the
different departments.

Tools and Equipment:

¨ Computer and printer, typewriter, telephone,
pen/pencil, photo-copying machine, facsimile machine

Working Environment:

¨ Interior and on occasion exterior of hotel with
exposure to weather conditions.

Job Requirements

Omni Dallas Hotel is looking for outgoing individuals
with a passion for Guest Service. Qualified candidates
will have a high school diploma, the ability to compute
basic mathematical calculations, and the ability to
communicate effectively in English both written and
verbally. A basic knowledge of computers, proper
telephone etiquette and the ability to interpret guest
needs to ensure customer satisfaction are a plus.