Job Summary
AM HH Prime Host - Seasonal
The Power of One®
The "Power of One" is the key component of the Omni Hotels' company culture: it's the way we work.
Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code. Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.
Job Description
The Omni Hilton Head Oceanfront Resort is looking for a
2013 seasonal AM HH Prime host.
Responsibilities Include:
*Ensure all guests are greeted and seated in a friendly
and courteous manner using appropriate procedures, in
accordance with Omni Standards.
*Ability to consistently deliver a fine dining service
experience
*Full familiarity with menus; promote hotel specialties
and promotions
*Full knowledge of beverage offerings to assist servers
and guests as needed
*Complete side work as needed
*Assist servers and dining room attendant as needed
*Perform any other duties assigned by the F&B
Supervisors/Management
*Be pleasant, smile and greet all guests, using surnames
when obtained
*Be actively engaged with our guests and deliver a
memorable guest experience for every guest
*Create unique, personalized moments at every
opportunity
Job Requirements
Requirements Include: *Previous restaurant or other
food/beverage experience; fine dining and hotel
experience is preferred.
*Must possess the ability to multi-task in a busy
environment, follow through successfully on guest
requests, ensure guest satisfaction, and work as a team
player.
*Excellent communication and presentations skills
*Must be familiar with how to operate a computer (Micros
experience a plus)
*Proven phone etiquette skills
*At minimum, high school diploma or equivalent
*The ability to stand and/or walk for long periods of
time and lift/push/pull up to 30 lbs.
* All applicants must have a flexible schedule, and be
able to work weekends and holidays.