Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

DUTIES:
? Willingness to accept the most effective role.
? Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
? Complies with food handling, sanitation, and storage regulations.
? Processes customer orders by recording, computing bill and receiving payment.
? Completes orders by selecting food items from serving or storage areas; placing on tray or takeout bag; serving beverages.
? Maintains food and beverage readiness by notifying appropriate personnel of shortages or special needs.
? Maintains serving area by keeping order; removing spills and food droppings; filing receipts.
? Maintains customer satisfaction and confidence by protecting fast food quality; meeting service expectations; finding ways to please customers.
? Keeps supplies ready by inventorying supplies in serving area and replenishing them.
? Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
? Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures.
? May be crossed trained in other food and beverage outlets. Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

QUALIFICATIONS:
? Basic math skills as they apply to cash handling
? Thorough understanding of sanitation-related issues. Takes all precautions and preventative measures necessary to ensure a clean food preparation environment.
? Is team-oriented and works collaboratively to achieve team goals.
? Must be flexible regarding scheduling as it is based on business demands.
? Successful completion of criminal background check and drug screen.

DUTIES:
? Willingness to accept the most effective role.
? Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
? Complies with food handling, sanitation, and storage regulations.
? Processes customer orders by recording, computing bill and receiving payment.
? Completes orders by selecting food items from serving or storage areas; placing on tray or takeout bag; serving beverages.
? Maintains food and beverage readiness by notifying appropriate personnel of shortages or special needs.
? Maintains serving area by keeping order; removing spills and food droppings; filing receipts.
? Maintains customer satisfaction and confidence by protecting fast food quality; meeting service expectations; finding ways to please customers.
? Keeps supplies ready by inventorying supplies in serving area and replenishing them.
? Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
? Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures.
? May be crossed trained in other food and beverage outlets. Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

QUALIFICATIONS:
? Basic math skills as they apply to cash handling
? Thorough understanding of sanitation-related issues. Takes all precautions and preventative measures necessary to ensure a clean food preparation environment.
? Is team-oriented and works collaboratively to achieve team goals.
? Must be flexible regarding scheduling as it is based on business demands.
? Successful completion of criminal background check and drug screen.

PHYSICAL REQUIREMENTS:
? Lift up to 20lbs. and long periods of standing