CORPORATE OVERVIEW
Morgans HoteI Group is proud to be a perpetual pioneer in the hospitality industry. Founded in New York City in 1984, Morgans is recognized worldwide as the originator of the boutique hotel concept. By constantly refining basic ideas and always striving to reinvent the hotel experience, Morgans Hotel Group has created a number of breakthrough concepts that have revolutionized the industry. With twelve properties in its worldwide portfolio, Morgans is a market-leader that is poised for growth. Our design-driven approach to reinventing the traditional hotel space has made Morgans a sought after brand for guests and owners alike. Join our trend-setting team of top operators whose driving purpose is to create engaging and dynamic guest experiences for all who enter!
JOB DESCRIPTION
The essential elements of this position include but are not limited to:
* Assist guests with luggage, boxes and personal items to and from guest room upon check in and check out
* Actively welcome and greet guests at the hotel entrance and 'attack' doors to open them
* Assist guests with hailing a taxi or car service
* Assist guests with luggage storage
* Provide gracious, attentive and friendly service
* Inform guests with savvy knowledge of hotel, its services, the city and local 'happenings'
* Offer restaurant recommendations, directions, and tourist suggestions
* Own and follow through on guest requests, feedback and inquiries
Minimum requirements are:
* Possesses a gracious, friendly and fun demeanor
* Ability to push / pull a bell cart with luggage up to 225 lbs and lift / carry luggage, boxes and related items up to 80 lbs
* Ability to stand throughout entire shift and withstand all weather elements
* Ability to work a varied and flexible schedule to include weekends, Holidays, overnights, and any shift within a 24 hour period. Candidates MUST be available to work a scheduled full time OVERNIGHT shift (11p - 7a)
* Strong verbal and written communication skills in English; multi-lingual capability preferred
* Ability to work independently and part of a team
* Positive, energetic attitude is a must
* Knowledge of New York City
* Professional appearance and ability to comply with company grooming standards (Males may not have any facial hair)
* Attention to detail and ability to prioritize responsibilities and requests