Applicants who do not already have legal permission to work in the United States will not be considered.
Management
Position
Yes
Salary
US $35,000.00-US $45,000.00 / Year
Bonus Pay
Yes
Other Benefits
Medical, Dental, LTD, STD, 401K
Accommodation
No
Address
3100 Prospect Road
Fax
954-484-4533
Phone
954-484-2214
The B. F. Saul Company Hospitality Group is "the hospitality subsidiary of one of the largest private real estate concerns located in the Washington, DC area. Founded in 1892, the B. F. Saul Company has a proud tradition of consistent growth and financial strength. Utilizing time proven investment principles, quality operations, focused management and a true commitment to our team members, the organization has built a prosperous and positive history of success that spans over 110 years."
With nearly 20 properties in five different states, our portfolio of hotels offers exciting and rewarding career paths in all areas of the hospitality industry.
Our long-term success and stability is centered around our collective focus on our division-wide service excellence pledge, known as "Our Big 3." Our Big 3 is very simple:
Happy, professional team members who demonstrate aggressive friendliness.
A clean, crisp, safe property where everything works.
Guests and team members receive all that they expect... plus a little bit more.
Serving as the cultural anchor of our hotel community, Our Big 3 is symbolized across our division by our mascot, OB3. OB3 gets introduced to all new team members and shows up at all hotel events and celebrations to remind our team members why we're all there and help us stay excited and focused.
In addition, Our Big 3 has evolved into the creation of "Our Big 3 University," a division-wide on-line leadership development and training community. "Our Big 3 University" has bi-monthly, on-line training modules open to all team members.
One of our most recent initiatives is "Our Big Green" which is our division-wide program for "going green" and implementing environmentally sustainable practices into our hotel operations.
Aside from our cohesive and family-like culture, the B. F. Saul Company has won numerous local and national awards over the years, including being recognized by the Washingtonian Magazine as being "One of the Best Places to Work," and being awarded the "Gazette of Politics and Business First Exceptional 53 Business Award."
We invite you to visit any of our individual hotel websites to learn more about each property and begin to see for yourself why over 1,000 team members from all over the world have chosen to work in our 19 B. F. Saul hotels located across the country.
Thank you very much for your interest in the B. F. Saul Company Hospitality Group; we look forward to hearing from you soon.
Cultivate a world class level of guest service delivered through employee attentiveness and anticipation of guest needs as defined by the tenets of TownePlace Suites service standards (Anticipate, Satisfy, Solve, Surprise).
The effectiveness of the Operations Manager will be measured by both tangible and intangible criteria. The primary measurements are:
1. Financial performance in comparison to budget, previous years' company standards and competitive market.
2. Operational quality and guest satisfaction as measured by the Franchise Program.
3. Operational professionalism as measured by company review, audits and property inspections by corporate and franchise staff.
4. The timely achievement of specific goal and action plans detailed in the Annual Business Plan and individual goal plans.
5. Employee turnover and satisfaction as measured by the company's turnover report and periodic climate survey.
6. The successful completion of all company approved Capital expenditure projects.
Experience: A minimum of two years of experience as a manager / supervisor in a comparable environment.
Education: College Education: 2 years
Basic Requirements:
1. Strong interpersonal/leadership skills, professional, caring approach towards team members.
2. "Guest First" approach.
3. Focus on providing support and leadership during nights and weekends for our guests and team members.
4. The ability to supervise a staff of 15 people and manage the property in the absence of the GM.
5. Knowledge of Front Office and Housekeeping operations.
