As the leading hospitality management company, our success is defined by providing the ultimate experience to every customer, investor, partner and associate.
We are passionate about making every experience with Sage Hospitality unique, positive, successful and inspiring. We are dedicated to making a difference in the lives of our guests, associates, investors and the communities where we live and work.
We are a hotel management company with the right systems in place, incredible offerings in premiere locations, and a team of smart, creative and visionary people at all levels. Our over 25 years of experience tells us that these are precisely the right ingredients to make your experience with Sage sensational.
We Are:
People Focused – We nurture and empower our people to provide seamless execution and extraordinary results
Visionary – We capture the unique potential in each property to provide exceptional experiences for our guests and superior operating profit for our owners
Corporate Citizens – We are a good neighbor, environmental steward and corporate citizen in the communities where we live and operate
Performance Driven – We create and utilize proven, proprietary operations management systems and strategies that drive revenue, increase efficiencies, reduce costs, maximize profitability
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Here at Sage Hospitality our concern is for the comfort of our guests and the way in which we treat our environment. Our Green Effort involves reducing our carbon footprint at every one of our hotel locations by asking our guests to leave our convenient door-hangers out to help us conserve energy.
By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Laundry Attendant
POSITION FOCUS
Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by management.
EXPERIENCE
Prior laundry experience required at a minimal of 6 months.
SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.
ESSENTIAL RESPONSIBILITIES
? Receive and sort soiled linen into appropriate containers following all safety practices.
? Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished product is inspected and meets quality standards.
? Follow all hazardous chemical procedures and ensure bloodied linen does not return to supplies.
? Inspect linen on a regular basis for tears, holes or sub-standard conditions and remove from guest inventory.
? Maintain assigned work area in a clean and safe condition.
? Empty lint traps after each load to ensure safety of equipment and building.
? Notify supervisor of malfunctioning equipment, supplies needed, damaged linens, to ensure laundry operation is running at maximum efficiency level.
? Ensure linen carts are stocked and prepared to be delivered to guest room floors.
OTHER RESPONSIBILITIES
? May perform other duties as assigned.
? Assist the property in demand times to ensure customer satisfaction.
This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.
COMPETENCIES
ENERGY AND DRIVE
Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations
STRATEGIC SKILLS
Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions
PERSONAL AND INTERPERSONAL SKILLS
Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience, Positively accepts and provides feedback.
OPERATING SKILLS
Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results
COURAGE
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.
KNOWLEDGE/SKILLS
Minimal hearing necessary for one-one-one communication, accommodations may be provided. Excellent vision necessary; emphasis on cleanliness standards and quality control. Minimal speech communication skills required for one-on-one communication, accommodations may be provided. Minimal literacy is required.
ABILITIES
Lifting up to 75 lbs. of linen; pushing up to 75 lbs. of linen; pulling up to 75 lbs. of linen; carrying up to 50 lbs. of linen. Bending -frequent bending while loading/unloading washers/dryers, sorting linen and folding. No kneeling. Mobility -continuous movement throughout department. Continuous standing -100% of shift.
EDUCATION/FORMAL TRAINING
No formal education needed.
EXPERIENCE
Prior laundry experience required at a minimal of 6 months.
MATERIAL/EQUIPMENT USED
Chemicals/Agents used: Laundry chemicals and cleaning solutions. Back brace worn 100% of shift. Operation of washer, dryer, feeder/folder, and flat press
ENVIRONMENT
Excessive heat and humidity in laundry. Inside 95% of shift.
