Banquet Houseperson

Purpose for the Position:

To set up all meetings, meal functions and audiovisual equipment in accordance with hotel and company policies. To facilitate all customer request in a timely and courteous manner.

Essential Functions:

1. Ensures all water, amenities, audio visual and breaks are in room at least 15 minutes prior to start of meeting.
   
2. Complies with all customer needs for additional charge to the guest. Notifies supervisor to add to guest check.
   
3. Displays good customer relation skills when dealing with customers.
   
4. Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
   
5. Freshens all meeting rooms during meal breaks by replacing ashtrays, changing cloths if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables.
   
6. Assists with meal service and breakdown as needed.
   
7. Assists in getting banquet guest checks signed and turned in to the front office for proper posting.
   
8. Ensures the proper handling or all equipment and supplies.
   
9. All other duties as assigned by a manager or supervisor.

Skills and Abilities:

Carry out specific oral and written instructions, frequently following a simple routine.

Do the same task over and over frequently in the same way.

Get along with all kinds of people.

Stand and walk for long periods of time.

Lift and carry things like luggage, trays of dishes, and bags or golf clubs.

Use fingers and hands skillfully and easily.