Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

Willingness to accept the most effective role.
Accomplishes maintenance human resource objectives by selecting, orienting, training,
assigning, scheduling, coaching, counseling, and disciplining employees; communicating job
expectations; planning monitoring, appraising job contributions; recommending
compensation actions; adhering to policies and procedures.
Meets maintenance operational standards by contributing maintenance information to
strategic plans and review; implementing production, productivity, quality, and customerservice
standards; resolving problems.
Evaluates functionality and reliability of facility systems and associated equipment by
conferring with operating departments; identifying problems and requirements.
Maintains function and reliability of facility systems and associated equipment by
implementing a preventive maintenance program; operating and testing systems and
equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components
and parts.
Improves function and reliability of facility systems and associated equipment by studying
performance results; identifying, recommending, and implementing changes, expansions, and
additions.
Maintains safe and healthy work environment by following standards and procedures;
complying with legal codes and regulations.
Updates job knowledge by participating in educational opportunities; reading technical
publications.
Accomplishes maintenance and organization mission by completing related results as needed.

Designs the organization for optimal customer service. Promotes excellence by providing
superior service to each customer.
Skilled at supervising work for a team of individuals with differing levels of skill to enable
them to achieve performance and quality standards
Capable of staffing, structuring, and maintaining a productive team of highly skilled
employees.
Deep understanding of technology developed through real-world experience in a variety of
settings.
Extensive technical leadership experience in multiple settings. Inspires technical people to
achieve outstanding results.
Expert at hands-on equipment maintenance.
Expert at resolving electronics failures, using such tools as test clips for device packages
along with grabbers, SMD tweezers, probes, and insertion/extraction tools.
PHYSICAL REQUIREMENTS:
Lift up to 75 lbs., bending, stretching.