Manager, OAK Long Bar + Kitchen
The Fairmont Copley Plaza
Location: US - MA - Boston
Jan 16, 2013
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Job Details
Manager, OAK Long Bar + Kitchen
At OAK Long Bar + Kitchen, exceptional service and flavors are the hallmarks of every dining experience. As Manager, your leadership and passion for guest service will drive outstanding operating results ? and ensure OAK Long Bar + Kitchen is both a preferred dining destination and workplace.
Hotel Overview: Come be part of over 100 years of exceptional service at The Fairmont Copley Plaza, the Grand Dame of Boston, located in historic Back Bay. The Fairmont Copley Plaza is proud to be named in The Boston Globe's Top 100 Employers for 2011 and 2012.
Summary of Responsibilities:
Reporting to the General Manager, OAK Long Bar + Kitchen, responsibilities and essential job functions include but are not limited to the following:
* Consistently offers professional, friendly and engaging service
* Balances operational, administrative and Colleague needs
* Perform daily checks on staffing level, quality control, maintenance and cleanliness
* Provides daily supervision, coordination and direction of all colleagues
* Conducts pre-meal briefings
* Attends regularly scheduled departmental meetings
* Maximizes revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
* Has full knowledge of all Outlet menus
* Assists in managing the departmental budget
* Follows outlet policies, procedures and service standards
* Follows all safety and sanitation policies when handling food and beverage
* Maintains high staff morale and team spirit within the department
* Leads and coaches all colleagues and leaders in the department
* Supports overall recruiting, staffing and scheduling ensuring adequate staffing levels to satisfy guest needs
* Creates and implements colleague-training initiatives, including but not limited to Orientation, Job Performance Management, and Colleague Reviews
* Works together with the Culinary and Stewarding teams to ensure that all food service meets or exceeds guest expectations and to promote teamwork as a strong component of the daily service culture
* Controls and analyzes the level of Quality of Service, Guest Satisfaction, Employees Satisfaction, Operating Equipment, and Grooming Standards
* Participates in service as necessary in accordance with restaurant needs
* Controls stocks for daily use in the Outlet to ensure service requirements are met
* Creates and innovates new ideas and promotions to generate revenue
* Schedules guest reservations and arrange for private functions or special events
* Tracks and compiles daily, monthly, yearly sales reports
* Other duties as assigned
At OAK Long Bar + Kitchen, exceptional service and flavors are the hallmarks of every dining experience. As Manager, your leadership and passion for guest service will drive outstanding operating results ? and ensure OAK Long Bar + Kitchen is both a preferred dining destination and workplace.
Hotel Overview: Come be part of over 100 years of exceptional service at The Fairmont Copley Plaza, the Grand Dame of Boston, located in historic Back Bay. The Fairmont Copley Plaza is proud to be named in The Boston Globe's Top 100 Employers for 2011 and 2012.
Summary of Responsibilities:
Reporting to the General Manager, OAK Long Bar + Kitchen, responsibilities and essential job functions include but are not limited to the following:
* Consistently offers professional, friendly and engaging service
* Balances operational, administrative and Colleague needs
* Perform daily checks on staffing level, quality control, maintenance and cleanliness
* Provides daily supervision, coordination and direction of all colleagues
* Conducts pre-meal briefings
* Attends regularly scheduled departmental meetings
* Maximizes revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
* Has full knowledge of all Outlet menus
* Assists in managing the departmental budget
* Follows outlet policies, procedures and service standards
* Follows all safety and sanitation policies when handling food and beverage
* Maintains high staff morale and team spirit within the department
* Leads and coaches all colleagues and leaders in the department
* Supports overall recruiting, staffing and scheduling ensuring adequate staffing levels to satisfy guest needs
* Creates and implements colleague-training initiatives, including but not limited to Orientation, Job Performance Management, and Colleague Reviews
* Works together with the Culinary and Stewarding teams to ensure that all food service meets or exceeds guest expectations and to promote teamwork as a strong component of the daily service culture
* Controls and analyzes the level of Quality of Service, Guest Satisfaction, Employees Satisfaction, Operating Equipment, and Grooming Standards
* Participates in service as necessary in accordance with restaurant needs
* Controls stocks for daily use in the Outlet to ensure service requirements are met
* Creates and innovates new ideas and promotions to generate revenue
* Schedules guest reservations and arrange for private functions or special events
* Tracks and compiles daily, monthly, yearly sales reports
* Other duties as assigned
* Previous Food and Beverage leadership experience required
* Previous Point of Sale System experience required
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be legally eligible to work in the United States.
* Previous Point of Sale System experience required
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be legally eligible to work in the United States.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
F&B - Kitchen Management