The flagship Embassy Suites Denver Downtown who is the #1 hotel on Trip Advisor and top rated within the brand has exciting opportunities! POSITION FOCUS
Solicit, capture, plan and coordinate small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Position is responsible for finalizing catering only business. Recommends program and procedural changes.

SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES
? Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.
? Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.
? Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.
? Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel, resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.
? Prepare status and period end reports.
? Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.
? Professional and positive communication to both guests and fellow associates.

OTHER RESPONSIBILITIES
? Participate in communication and professional organizations to maintain high visibility and promote sales.
? Perform special projects and other responsibilities as assigned.
? Participate in task forces and committees as required.
? Local travel required. Own vehicle required for sales calls.
? Must be available when personal accounts are in house.

SUPERVISORY DUTIES
None

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.

Competencies

Strategic Skills
Skilled in all facets of general business or area of specialty. Highly capable with current practices and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge. Natural instincts and insight for finding the best solution to unclear issues and problems. Reflects on vast experience to determine numerous future possibilities. Can see how the details fit into the big picture. Highly capable and resourceful problem solver. Manages the creative process within an organization to develop unique solutions. Leverages creative solutions in an organization resulting in competitive advantages. Makes great decisions.

Operating Skills
Effectively divides, assigns, and delegates work. Communicates directions and purpose of work resulting in associate ownership, pride, and quality. Is able to assess how associates can improve performance. Able to motivate and develop associates to their potential.

Courage
Readily leads when challenges arise, formulates and communicates clear work plans, Gives regular feedback on progress towards goals and makes changes accordingly.

Energy and Drive
Competitive, consistently driven to accomplish and exceed goals, able to create sense of urgency.

Personal and Interpersonal Skills
Welcoming and warm personality, demonstrates care for customers and associates, sets the tone for others in stressful situations by responding in a cool, calm, and collected way, creates confidence and trust with others, is viewed by others as honest and direct, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels, able to create an environment where associates thrive and actively seek approval of the manager, trusts associates, elevates associate confidence by encouraging decision making, is a self-improver who develops a variety of approaches and communication techniques tailored to each situation, builds high performing teams, compels teams to embrace a shared vision for success.

Knowledge/Skills
Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing. Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Ability to drive to outside sales calls. Excellent hearing required for verbal interaction with guests and associates. Excellent vision required for viewing set-ups. Excellent speech communication skills required for verbal interaction with guests and associates.
Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Abilities
Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally. Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally. Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours. Driving - distance varies for sales calls (approximately 20%).

Education/Formal Training
More than two years of post high school education

Experience
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Material/Equipment Used
Proficient use of business equipment, systems, and applications

Environment
Work inside 70% of 10 hour day; outside 30% of 10 hour day.