Receptionnist (ref. 16098)

Mandarin Oriental Hotel Geneva

Location: Switzerland - Geneva

Jan 31, 2013
Employer
Job Details
Greeting guests upon arrival and departure.

Check-in and check-out of guests.

Handles guests complaints if any.

Gives general information and directions to guests when needed and appropriate.

Performs all administrative tasks relative to the daily reception work.

Communicates frequently with various departments within the hotel in order to meet guests' expectations.

Escort the guests to their rooms.

Candidate must preferably have a few years of experience in reception work in a luxury hotel.

Must be totally fluent in French & English & German

Knowledge of Fidelio front-office system, a plus!

Hotel or Tourism School background preferred.

Proven people & communication skills.

Spontaneous and natural sense of hospitality, generous smile and positive attitude, a must!

Ability to take decisions on his/her own.

Impeccable presentation.

Amenable to morning or evening hours.

Available as soon as possible.

Possibility of lodging on site.

Candidate must be Swiss or E.U. citizen in order to obtain a work permit.

Other candidates need not apply unfortunately.

Position available in September 2012
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D
Additional Details
No
Applicants who do not already have legal permission to work in Switzerland will not be considered.
No
No
Yes
Hotel/Resort
Front Desk