The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

Discover Omni Hotels and Acquire Hands On Experience
with a 10 week Hospitality Internship! The Omni
Charlotte Hotel is seeking a current college student
majoring in hospitality to participate in a 10 week
hotel rotational internship during the 2013 summer
months.

Responsibilities Include:
*Completion of 400 hours rotational work experience in
the following departments: Front Office, Sales/Catering,
Human Resources, Housekeeping, Finance, and Food &
Beverage.
*Effectively shadow, complete trainings and
responsibilities as assigned.
*Be pleasant, smile and greet all guests, using surnames
when obtained
*Be actively engaged with our guests and deliver
memorable guest experiences
*Create unique, personalized WOW moments at every
opportunity

Job Requirements

Requirements Include:
*Current enrollment in hospitality college program
*Previous customer/guest service experience; hotel
experience is preferred
*Previous experience in high customer contact
environment; with previous experience answering customer
questions and handling customer concerns.
*Previous cash handling experience is preferred
*Must possess the ability to multi-task in a busy
environment, follow through successfully on guest
requests, ensure guest satisfaction, and work as a team
player.
*Must be service and detail oriented; possessing a
friendly approachable demeanor and strong
problem-solving skills.
*Excellent communication and presentation skills
*Proven phone etiquette skills
*The ability to stand and/or walk for long periods of
time and lift/push/pull up to 30 lbs.
*Be able to work a flexible schedule, including nights,
weekends and holidays.
This is a paid internship, however, please note housing
is not provided