Steward
The Westin Galleria Dallas
Location: US - TX - Dallas
Feb 7, 2013
Employer
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Job Details
Steward
Company
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.
Location
Westin Galleria Dallas prides itself as an employer with a distinct dedication to the wellness of its associates and guests. As the brand resonates with the client's need to reach their potential on the road, our hotel enables our associates to accomplish that and more. Our associates are dedicated to the 5 human truths: belong, feel special, reach your potential, to be understood, to be in control. These 5 human truths cross over from associates to guests as our core to delivering winning strategies to our customers, both internal and external. Our company's culture helps associates reach their potential by providing them proper training for their position and if they are interested in evolving and growing as a leader in our industry, they can take part in the associate development program or the manager-in-training program. The Westin is more than a hotel. It is a destination where guests are understood and where they feel they can be at their best. From the moment they arrive, we like the guests to feel the Westin ambiance and welcomed by our associates who help them get the most of their stay. The associates customize renewal experiences that help energize the guest's mind, body and spirit, making their stay especially memorable. The associates learn about the Westin Brand through a series of training classes. To continue to reinforce the associates living the brand, the hotel provides our department different activities. "Living the Brand" Training is a non-classroom training resource for our hotel that reinforces previous service culture training rollouts and offers opportunities to reinforce and refresh key topics prioritized by the business focus. The primary focus is execution of skills and knowledge on the job.
Department
The 2nd Floor Bistro & Bar
Job Description
Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up. Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties. Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service. Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Perform set up duties as requested to include side stations, storage areas and food staging area. Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards. Fold napkins for meal periods to maintain an adequate supply. Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak and underst...
Company
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.
Location
Westin Galleria Dallas prides itself as an employer with a distinct dedication to the wellness of its associates and guests. As the brand resonates with the client's need to reach their potential on the road, our hotel enables our associates to accomplish that and more. Our associates are dedicated to the 5 human truths: belong, feel special, reach your potential, to be understood, to be in control. These 5 human truths cross over from associates to guests as our core to delivering winning strategies to our customers, both internal and external. Our company's culture helps associates reach their potential by providing them proper training for their position and if they are interested in evolving and growing as a leader in our industry, they can take part in the associate development program or the manager-in-training program. The Westin is more than a hotel. It is a destination where guests are understood and where they feel they can be at their best. From the moment they arrive, we like the guests to feel the Westin ambiance and welcomed by our associates who help them get the most of their stay. The associates customize renewal experiences that help energize the guest's mind, body and spirit, making their stay especially memorable. The associates learn about the Westin Brand through a series of training classes. To continue to reinforce the associates living the brand, the hotel provides our department different activities. "Living the Brand" Training is a non-classroom training resource for our hotel that reinforces previous service culture training rollouts and offers opportunities to reinforce and refresh key topics prioritized by the business focus. The primary focus is execution of skills and knowledge on the job.
Department
The 2nd Floor Bistro & Bar
Job Description
Provide friendly, courteous and efficient quality presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up. Clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties. Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service. Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Perform set up duties as requested to include side stations, storage areas and food staging area. Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards. Fold napkins for meal periods to maintain an adequate supply. Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak and underst...
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Busser