Overnight Front Desk Manager
SLS Hotel At Beverly Hills
Location: US - CA - Los Angeles
Jan 19, 2013
Employer
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Job Details
Overnight Front Desk Manager
Company
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com.
Location
Simply Luxurious & Sophisticated the SLS Hotel at Beverly Hills is ideally situated at the crossroads of Beverly Hills and Los Angeles, The Beverly Center, and the sparkling storefronts of Rodeo Drive. Sit in the palpable buzz of The Bazaar by José Andrés, Lounge in The Private Guest Lobby, Tres, a sophisticated and secluded sanctuary for added privacy, or Sleep in one of our 297 guest rooms and suites designed by Philippe Starck for Cassina, including 7 lifestyle suites with personal gym equipment and two hypoallergenic Pure Rooms.
Department
Front Office/ Guest Service
Job Description
As the Overnight Manager the nightly hotel front office operations. Responsibilities include but are not limited to: checking in/out hotel guests, responding to guest inquiries, service recovery, responding to emergency situations, conducting guest room inspections, providing feedback to Front Office agents, managing administrative duties, preparing VIP rooms, payroll maintenance, controlling operating expenses, and being a strategic partner in the overall Rooms department function. The Night Manager will also be involved in facilitating the hiring process which includes: pre screening candidates, interviewing, training, evaluating job performance and providing ongoing training/development to all positions.
Requirements
Qualified candidates will have good communication skills both verbal and written, good computer skills, 2 years of previous supervisory hotel front desk experience. Candidate must have the ability to stand/walk for extended periods of time, the ability to lift/push/pull heavy items, and the ability to work a flexible schedule nights/weekend/holidays included. Ideally the candidate will have previous manager/supervisory experience in a luxury hotel environment. SLS is a luxury brand with Special Luxury Standards seeking individuals who are willing to do whatever it takes to help our guest Savor Life Slowly, Spend Lively Sunsets, and enjoy our Simply Luxury Sanctuary. The SLS Hotel at Beverly Hills/Starwood Hotels & Resorts Worldwide, Inc. is an equal opportunity employer. M-F/D-V Drug Free Workplace
Company
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries, is a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com.
Location
Simply Luxurious & Sophisticated the SLS Hotel at Beverly Hills is ideally situated at the crossroads of Beverly Hills and Los Angeles, The Beverly Center, and the sparkling storefronts of Rodeo Drive. Sit in the palpable buzz of The Bazaar by José Andrés, Lounge in The Private Guest Lobby, Tres, a sophisticated and secluded sanctuary for added privacy, or Sleep in one of our 297 guest rooms and suites designed by Philippe Starck for Cassina, including 7 lifestyle suites with personal gym equipment and two hypoallergenic Pure Rooms.
Department
Front Office/ Guest Service
Job Description
As the Overnight Manager the nightly hotel front office operations. Responsibilities include but are not limited to: checking in/out hotel guests, responding to guest inquiries, service recovery, responding to emergency situations, conducting guest room inspections, providing feedback to Front Office agents, managing administrative duties, preparing VIP rooms, payroll maintenance, controlling operating expenses, and being a strategic partner in the overall Rooms department function. The Night Manager will also be involved in facilitating the hiring process which includes: pre screening candidates, interviewing, training, evaluating job performance and providing ongoing training/development to all positions.
Requirements
Qualified candidates will have good communication skills both verbal and written, good computer skills, 2 years of previous supervisory hotel front desk experience. Candidate must have the ability to stand/walk for extended periods of time, the ability to lift/push/pull heavy items, and the ability to work a flexible schedule nights/weekend/holidays included. Ideally the candidate will have previous manager/supervisory experience in a luxury hotel environment. SLS is a luxury brand with Special Luxury Standards seeking individuals who are willing to do whatever it takes to help our guest Savor Life Slowly, Spend Lively Sunsets, and enjoy our Simply Luxury Sanctuary. The SLS Hotel at Beverly Hills/Starwood Hotels & Resorts Worldwide, Inc. is an equal opportunity employer. M-F/D-V Drug Free Workplace
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Rooms - Front Office/Guest Services