Room Service Server job, San Diego Marriott La Jolla, CA

Room Service Server

San Diego Marriott La Jolla

US - CA - San Diego

HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolvingï¿½yet stable, consistent, enduring. It is a high - performance culture where innovation and entrepreneurial - spirit are evident; initiative and results are rewarded.

Our people know they're in on the ground floor of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long - term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.

An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.

Job Description
Work with Room Service Team in the serving of guests to ensure positive guest experience.

oSet up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
oConduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
oSet up and deliver all VIP amenities.
oService all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
oComplete all shift side work as outlined in the hotel's operating policies and procedures.
oRespond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
oPerform all cash handling responsibilities in accordance with company policies and procedures.
oComply with attendance rules and be available to work on a regular basis.
oPerform any other job related duties as assigned.

Experience, Skills and Knowledge
oHotel experience preferred.
oAbility to communicate well with guests.
oAbility to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule.
oAbility to transport large trays weighing up to 30lbs.
oMust have the ability to communicate in English.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer M/F/V/D