Housekeeping Supervisor
Fairmont Scottsdale Princess
Location: US - AZ - Scottsdale
Jan 15, 2013
Employer
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Job Details
Housekeeping Supervisor
Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a ?fun? place to work.
Hotel Overview: Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - AAA 5 Diamond, Fairmont Scottsdale Princess offers luxury and world class hospitality with 649 guest rooms and over 70,000 square feet of meeting space. Guests can enjoy five swimming pools, four award winning restaurants, a glamorous lounge, seven tennis courts, 44,000 square foot Willow Stream Spa and two TPC Scottsdale golf courses on-site, hosts of the Waste Management Phoenix Open. The only thing missing is you!
Summary of Responsibilities:
Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and supervise the day-to-day operation of the department to ensure service standards are followed
* Handle Guest concerns and react quickly, logging and notifying the proper areas
* Actively participate in daily briefing, daily warm up and department meetings
* Ensure Room Attendants are informed daily about priorities in their section
* Follow departmental policies and procedures
* Report necessary maintenance items
* Follow all safety and sanitation policies
* Other duties as assigned
Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a ?fun? place to work.
Hotel Overview: Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - AAA 5 Diamond, Fairmont Scottsdale Princess offers luxury and world class hospitality with 649 guest rooms and over 70,000 square feet of meeting space. Guests can enjoy five swimming pools, four award winning restaurants, a glamorous lounge, seven tennis courts, 44,000 square foot Willow Stream Spa and two TPC Scottsdale golf courses on-site, hosts of the Waste Management Phoenix Open. The only thing missing is you!
Summary of Responsibilities:
Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and supervise the day-to-day operation of the department to ensure service standards are followed
* Handle Guest concerns and react quickly, logging and notifying the proper areas
* Actively participate in daily briefing, daily warm up and department meetings
* Ensure Room Attendants are informed daily about priorities in their section
* Follow departmental policies and procedures
* Report necessary maintenance items
* Follow all safety and sanitation policies
* Other duties as assigned
*
Proficient in English (verbal & written) essential
*
High school diploma or equivalent preferred
*
Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment
*
Proven training skills
*
Experience with Hotel Property Management System, Micros-Fidelio desirable
*
Proactive with a meticulous eye for detail
*
Strong organizational, supervisory and communication skills
*
Able to convey information and ideas clearly
*
Ability to evaluate and select among alternative courses of action quickly and accurately
*
Work well in stressful, high-pressure situations
*
Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
*
Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
Physical Aspects of Position (include but are not limited to):
*
Constant standing and walking throughout shift
*
Occasional lifting and carrying up to 30 lbs
*
Occasional kneeling, pushing, pulling, lifting
*
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Proof of eligibility to work in the United States is required.
Proficient in English (verbal & written) essential
*
High school diploma or equivalent preferred
*
Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment
*
Proven training skills
*
Experience with Hotel Property Management System, Micros-Fidelio desirable
*
Proactive with a meticulous eye for detail
*
Strong organizational, supervisory and communication skills
*
Able to convey information and ideas clearly
*
Ability to evaluate and select among alternative courses of action quickly and accurately
*
Work well in stressful, high-pressure situations
*
Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
*
Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
Physical Aspects of Position (include but are not limited to):
*
Constant standing and walking throughout shift
*
Occasional lifting and carrying up to 30 lbs
*
Occasional kneeling, pushing, pulling, lifting
*
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Proof of eligibility to work in the United States is required.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Rooms - Housekeeping