Property Name
Delano Hotel Miami Beach
Job Title
Regional Group Sales Manager
Location
Florida-Miami
Company Name
City
Miami
Management Position
Yes
Accommodation
No
Industry
Hotel/Resort
Position Categories
Sales
CORPORATE OVERVIEW
Morgans HoteI Group is proud to be a perpetual pioneer in the hospitality industry. Founded in New York City in 1984, Morgans is recognized worldwide as the originator of the boutique hotel concept. By constantly refining basic ideas and always striving to reinvent the hotel experience, Morgans Hotel Group has created a number of breakthrough concepts that have revolutionized the industry. With twelve properties in its worldwide portfolio, Morgans is a market-leader that is poised for growth. Our design-driven approach to reinventing the traditional hotel space has made Morgans a sought after brand for guests and owners alike. Join our trend-setting team of top operators whose driving purpose is to create engaging and dynamic guest experiences for all who enter!
JOB DESCRIPTION
Reporting to: Regional Director of Sales, Regional Director of Marketing
Summary of Position: Responsible for booking all group and corporate accounts for a given market. In addition, conducting customer interviews, preparing and executing action plans, negotiating rates/ contracts.
Primary Functions:
* Manage a basis of 25-50 of the hotel top key accounts, being most of them multiple hotel users.
* Obtain 35-75 new key-prospects, on a week basis.
* Maintain prospect, independently solicit and book business.
Specific Accountabilities:
1. Determine and recommend prospective group meeting and from free market information, as well as information from purchased lead sources, analyzing historical and other statistical information (market segment, account mix goals), participating in conducting customer interviews and preparing customer call analysis report.
2. Solicit group, banquet and other function business directly and jointly with others through the preparation, execution and completion of Action Plans.
3. Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction.
4. Upon closing, coordinate and follow-up with other hotel departments to ensure delivery of superior guest's services.
5. Prepare weekly, monthly, quarterly and annual reports as required by Morgans Hotel Group Policy and Procedural Guidelines.
6. As directed, compile and input market intelligence information to the Sales Information Management System.
7. As directed, participate in trade shows, conventions and promotional events within the hotel, the industry and customer organizations.
8. Achieve established group room nights and revenue as outlined by the agreed upon goals.
Required Skills/Qualifications:
* Bachelor's degree and/ or 18 months as a Sales Manager, or equivalent industry experience.
* Computer Literate (Microsoft Word, Excel, CLS and ACT.)
* Selling Skills, which are at minimum above the industry average, this includes but not limited to Xerox, Wilson Learning, Forum, Customer focused sales skill. Incumbents, who have not completed these sales techniques, should be well versed in prospecting, rate and contract negotiating, business planning and telephone sales.
Physical Requirements:
* Must be able to work seated at least 8 hours per day and/or standing for 8 to 10 hour to conduct trade shows.
* Must be able to speak and hear clearly to communicate with potential guests by phone.
* Must be able to pull and lift packages at least 40 pounds of force.
* Must be able to move inside the office to make copies and send faxes.
* Must be able to reach and handle the computer, keys, paper and items on the top of the desk.
* Must have depth perception and balance, for overall performance and be able to work with computers.
Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any revisions to this job description at any time.
Summary of Position: Responsible for booking all group and corporate accounts for a given market. In addition, conducting customer interviews, preparing and executing action plans, negotiating rates/ contracts.
Primary Functions:
* Manage a basis of 25-50 of the hotel top key accounts, being most of them multiple hotel users.
* Obtain 35-75 new key-prospects, on a week basis.
* Maintain prospect, independently solicit and book business.
Specific Accountabilities:
1. Determine and recommend prospective group meeting and from free market information, as well as information from purchased lead sources, analyzing historical and other statistical information (market segment, account mix goals), participating in conducting customer interviews and preparing customer call analysis report.
2. Solicit group, banquet and other function business directly and jointly with others through the preparation, execution and completion of Action Plans.
3. Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction.
4. Upon closing, coordinate and follow-up with other hotel departments to ensure delivery of superior guest's services.
5. Prepare weekly, monthly, quarterly and annual reports as required by Morgans Hotel Group Policy and Procedural Guidelines.
6. As directed, compile and input market intelligence information to the Sales Information Management System.
7. As directed, participate in trade shows, conventions and promotional events within the hotel, the industry and customer organizations.
8. Achieve established group room nights and revenue as outlined by the agreed upon goals.
Required Skills/Qualifications:
* Bachelor's degree and/ or 18 months as a Sales Manager, or equivalent industry experience.
* Computer Literate (Microsoft Word, Excel, CLS and ACT.)
* Selling Skills, which are at minimum above the industry average, this includes but not limited to Xerox, Wilson Learning, Forum, Customer focused sales skill. Incumbents, who have not completed these sales techniques, should be well versed in prospecting, rate and contract negotiating, business planning and telephone sales.
Physical Requirements:
* Must be able to work seated at least 8 hours per day and/or standing for 8 to 10 hour to conduct trade shows.
* Must be able to speak and hear clearly to communicate with potential guests by phone.
* Must be able to pull and lift packages at least 40 pounds of force.
* Must be able to move inside the office to make copies and send faxes.
* Must be able to reach and handle the computer, keys, paper and items on the top of the desk.
* Must have depth perception and balance, for overall performance and be able to work with computers.
Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any revisions to this job description at any time.
JOB REQUIREMENTS
See Job Description
