Job Summary
Room Service Supervisor - Overnight
The Power of One®
The "Power of One" is the key component of the Omni Hotels' company culture: it's the way we work.
Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code. Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.
Job Description
Omni Hotels is seeking a Room Service Supervisor
Overnight for the Omni Dallas Convention Center Hotel.
The Room Service Supervisor will assist the Room Service
Manager in the performance of duties.
Provide operational and administrative support for the
Room Service department. Demonstrates a positive
attitude and teamwork ensuring proper training and
supervision of all room service associates to deliver
prompt, courteous service in a manner that complies with
Omni Food & Beverage standards and company policies and
procedures. Tasks also include assisting with phone
orders, relieving associates for breaks, conducting
daily shift meetings, and ensuring supplies and
equipment are available. Must be a problem solver and be
able to anticipate the guests needs. Must be very
organized and structured to run a complex department.
Must be at least 21 years of age, have valid driver's
license with clean driving record. Must be able to lift
and carry trays, and stand the length of shift.
EOE/M/F/D/V Drug Free Workplace
Job Requirements
Must have 2-3 years experience in a hotel environment,
preferably a 4 Diamond hotel
Must have experience in a Room Service atmosphere
Must have excellent communication skills, with ability
to train and mentor staff
Must be results oriented with a keen eye on quality
service details and products