As the leading hospitality management company, our success is defined by providing the ultimate experience to every customer, investor, partner and associate.
We are passionate about making every experience with Sage Hospitality unique, positive, successful and inspiring. We are dedicated to making a difference in the lives of our guests, associates, investors and the communities where we live and work.
We are a hotel management company with the right systems in place, incredible offerings in premiere locations, and a team of smart, creative and visionary people at all levels. Our over 25 years of experience tells us that these are precisely the right ingredients to make your experience with Sage sensational.
We Are:
People Focused – We nurture and empower our people to provide seamless execution and extraordinary results
Visionary – We capture the unique potential in each property to provide exceptional experiences for our guests and superior operating profit for our owners
Corporate Citizens – We are a good neighbor, environmental steward and corporate citizen in the communities where we live and operate
Performance Driven – We create and utilize proven, proprietary operations management systems and strategies that drive revenue, increase efficiencies, reduce costs, maximize profitability
_______________________________________
Here at Sage Hospitality our concern is for the comfort of our guests and the way in which we treat our environment. Our Green Effort involves reducing our carbon footprint at every one of our hotel locations by asking our guests to leave our convenient door-hangers out to help us conserve energy.
By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Event Manager - The Renaissance Blackstone
Discover The Renaissance Blackstone, a downtown Chicago luxury hotel near Grant Park. This downtown Chicago hotel has been a favorite of movie stars, sports legends, royalty and presidents since 1910. Thoughtfully restored to its original grandeur, this Michigan Avenue hotel features French Beaux-Arts architecture and over 1,400 contemporary works by local artists. The Blackstone boasts stunning guest rooms and suites, while Mercat a la Planxa serves modern Catalan cuisine in a unique Mediterranean setting. Host unforgettable affairs inside the magnificent Crystal Ballroom and marvel at 11,396 square feet of lavish meeting space. Located just steps from Chicago's major attractions including McCormick Place, Grant Park, Soldier Field, Art Institute of Chicago, Field Museum, Millennium Park, Navy Pier and Shedd Aquarium. Welcome to The Legendary Blackstone Renaissance.
ESSENTIAL DUTIES/RESPONSIBILITIES
Responsible for All Event Management Operations specifically city wide conventions, room blocks, corporate events. Essential Duties consist & not limited to: Type & distribute Event Orders (10 days prior to event date) as well as prepare event resumes, diagrams, timelines & any pertinent information to hotel / event operations team to ensure a 100% event satisfaction survey results as well as Client satisfaction. Create new files and monitor routing to proper departments. Set up billing for all prepayment per the contract. Within 24 hours of turnover, initial phone call, intro email, any initial reservations per the contract confirmed. Ensure communication with clients with return phone calls / emails within timely matter. Monitor room blocks & create reservations. Schedule & execute tastings per bookings. Create and distribute all pertinent information to all hotel operation departments. Up sell Food & Beverage / Audio Visual based on the initial revenue projected in CITY at time of turnover. Monitor all group pick up & blocks. Greet all clients & be visually present throughout each event. Keep communication & organization with vendors. Keep Catering Operations within in Marriott Q/A compliant. Maintain Professional and positive communication to both guests and fellow employees. Award Marriott Rewards Points per contract. Review & have client sign off on finalize BEO & Final Bill with clients 3 days prior to event.
Report to Director of Catering & Events any up selling/pick up in rooms for each event for up selling & forecasting purposes
OTHER DUTIES/RESPONSIBILITIES
Assist Guest with Changes & Special Requests as needed
Attend All Required F & B meetings (EO meeting, 10 day, EM Monthly Meeting)
Employees are held accountable for all duties of Job
Weekends required as business demands
SUPERVISION
None
KNOWLEDGE
CITY, Delphi Diagrams, Marsha, PMS, WORD and Excel
EXPERIENCE
Downtown Chicago Market Event Management Experience (1-3 years)
Management Experience Preferred
ENVIRONMENT
Work inside 100%
Sage Hospitality Resources is one of the nation's leading hotel management and development companies, specializing in management and development of full service and limited service hotels nationwide. We are recognized as an innovative leader in the industry as an operator, employer, developer, and investor. In every business activity, Sage is focused on its vision - "To be recognized by our customers as the best in our business."
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace, perform pre-employment substance abuse testing and criminal background screening.
