Job Summary
Banquet Houseperson
The Power of One®
The "Power of One" is the key component of the Omni Hotels' company culture: it's the way we work.
Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code. Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.
Job Description
Omni Hotels is continually looking for ambitious,
enthusiastic professionals who want to join the "Best
Team in the Business."
Purpose: To ensure the function room is set according to
guest expectation and Omni Standards. To set up, tear
down, and clean all space associated with banquets and
conventions.
Reports to: Banquet Set-Up Supervisor/Set-Up Manager
Essential Functions:
* Cleans Function Rooms Prior to Set-up
* Sets equipment to Daily Work Sheet specifications
* Provides required amenities, as dictated by Banquet
Department Standards
* Refreshes meeting rooms during meal and coffee breaks
* Breaks down meeting rooms as soon as possible after
end of function
* Completes Special Projects as directed by department
management
* Moves convention material boxes, programs, etc. from
hotel receiving docks, registration areas,
sleeping rooms, or suites
* Caring for the equipment
* Accommodates special customer needs, hanging banners
for meetings and food/beverage functions
Job Requirements
* Must have excellent English communication skills
* Must have customer service experience
* Must have a sense of urgency
* Must be able to work in a team and/or solo
environment