At Kimpton it all starts with our culture, which is focused on supporting our employees' personal and professional growth. We believe that if we take care of our employees they will be able to take care of our guests, ensuring the satisfaction of our investors and our future. Our culture inspires confidence and leads to caring service that comes straight from the heart.
We also are a socially responsible employer and citizen thanks to our Kimpton EarthCare and Kimpton Cares programs. Kimpton EarthCare is our industry-leading environmental program in which we have adopted eco-friendly operational practices and products to do our part in supporting a sustainable world.
We are proudly celebrating our 5th year on Fortune Magazine's "Best Companies to Work For" list.
The Overnight Porter is responsible for providing a positive first and last impression to our guests when they arrive and depart the Hotel. The Overnight Porter will be responsible for delivering items to guest rooms upon request as well as receiving, processing and delivering In Room Dining orders.
The essential duties and responsibilities include the following.
- Act as a Doorperson when necessary.
- Promote all Hotel functions, facilities and amenities to all guests.
- Greet every guest upon arrival.
- Call cabs for guests.
- Call Valet tickets for guest cars to be brought to the Hotel.
- Transport Luggage from guests' cars to the Hotel and transport luggage from Hotel upon departure
- Perform Bellperson duties when necessary.
- Perform In Room Dining duties as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
No supervisory responsibilities.
EDUCATION and/or EXPERIENCE:
Less than high school education; or up to one month related experience or training; or equivalent combination of education ad experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit, reach with hands and arms, and climb or balance.
The employee must regularly lift up and/or move up to 10-15 pounds and occasionally lift and/or move up to 25-50 pounds. Specific vision abilities required by this job include close vision, distance visions, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee works in the garage area, and may experience warm and cold temperatures. The employee frequently works near moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions and fumes or airborne particles.
The noise level in the work environment is usually moderate.
(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).
Enough about us - it's all about you! As a consistently named Best Place to Work both nationally and locally, we provide many benefits to our employees. After all, if we want you to care for our guests, we have to care about you first! Are we right?
• Subsidized Medical, Dental and Vision
• Programs for continuous growth and career development such as Kimpton University and a
formalized Mentor program
• A Managers' Parental Leave Program
• Tuition Reimbursement and Employee Discounts
• Paid sabbaticals for General Managers and Executive Chefs