The Ameristar Career
Come and explore the exciting career opportunities with Ameristar Casinos. With over 7,500 dedicated TEAM MEMBERS at our eight casino hotel properties, Ameristar Casinos prides itself on delivering exceptional experiences to our guests. We recognize that this is due to the enthusiasm and dedication of our talented TEAM MEMBERS. They are the key to our success.
At Ameristar, we take pride in providing a positive and encouraging work environment where you can be and do your best. By providing ongoing coaching, mentoring and training, we encourage career growth and development. We recognize and reward dedicated and talented individuals and provide career advancement opportunities by promoting from within.
Like our valued guests, our TEAM MEMBERS come from all walks of life. We are dedicated to promoting an environment in which people of all cultures, backgrounds and lifestyles are valued and respected. We are proud of our team and believe that diversity makes us stronger and more successful.
If you are committed in delivering exceptional experiences to our guests then come and explore your next career opportunity with Ameristar Casinos.
Exceptional people. Exceptional experiences.
Job Description
Responsible to create a great experience for our Guests and our Team Members while maintaining a clean and safe environment. This position must meet all performance assessments and financial goals. Lead the passionate charge for excellence in food quality and service, every time. Supervise all aspects of employee relations including hiring, developing, coaching, mediating, recognizing, and evaluating team members. Resolve food quality and service opportunities, communication with appropriate team members and leaders on Guest feedback. Implements, adheres, and monitors all department and property policies and procedures including but not limited to standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation. Works with all departments to successfully execute Ameristar strategies to maximize operational efficiencies and improve both the Guest and Team Members experience. Perform all administrative duties as required to successfully manage the department.
Job Requirements
High school diploma or equivalent required. Minimum of three (3) years experience in food/beverage required. Minimum of one (1) year of supervisory experience desired. Must be able to develop and sustain productive guest relationships. Must be able to manage the performance of others effectively. Ability to train, mentor, and develop a team. Basic knowledge of MS Office. Ability to sustain a high level of confidentiality and professionalism. Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. Ability to work collaboratively and communicate effectively with team members at all levels of the organization. Highly organized and detail-oriented. Must be able to abide by the company appearance standards. Must be able to obtain and maintain an Indiana Gaming Commission Level 3 Gaming License.
