Position Info
Job Title:
Restaurant Sales & Marketing Manager
Company:
The Corner Office + Martini Bar
Property:
The Corner Office + Martini Bar
Location:
Colorado-Denver
Position:
Management
Position Level:
Non Entry
Compensation
Salary Range:
Accommodation:
Not Available
Other Benefits:
Contact
Contact Type:
Employer
Misc.
Industry Categories:
Hotel/Resort
Position Categories:
Marketing/PR
As the leading hospitality management company, our success is defined by providing the ultimate experience to every customer, investor, partner and associate.
We are passionate about making every experience with Sage Hospitality unique, positive, successful and inspiring. We are dedicated to making a difference in the lives of our guests, associates, investors and the communities where we live and work.
We are a hotel management company with the right systems in place, incredible offerings in premiere locations, and a team of smart, creative and visionary people at all levels. Our over 25 years of experience tells us that these are precisely the right ingredients to make your experience with Sage sensational.
We Are:
People Focused – We nurture and empower our people to provide seamless execution and extraordinary results
Visionary – We capture the unique potential in each property to provide exceptional experiences for our guests and superior operating profit for our owners
Corporate Citizens – We are a good neighbor, environmental steward and corporate citizen in the communities where we live and operate
Performance Driven – We create and utilize proven, proprietary operations management systems and strategies that drive revenue, increase efficiencies, reduce costs, maximize profitability
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Here at Sage Hospitality our concern is for the comfort of our guests and the way in which we treat our environment. Our Green Effort involves reducing our carbon footprint at every one of our hotel locations by asking our guests to leave our convenient door-hangers out to help us conserve energy.
By placing the hanger on your door, you will be declining guest room cleaning for the day. This will help reduce the hotels’ energy and water usage.
Restaurant Sales & Marketing Manager
‘Hungry for life?’ Be a part of our team at THE CORNER OFFICE + MARTINI BAR, one of Denver’s hippest downtown eatery’s with its talented team and well crafted globally inspired cuisine.
Sage Restaurant Group is a team of passionate industry-leading restaurateurs who excel in the realm of F&B operations by creating and operating successful concepts that are distinctly branded, innovative and highly designed.
We create unexpected, playful and locally-focused food and beverage experiences that connect with the people who live and work in the communities we serve.
These integrated solutions, combining both restaurants and hotel F&B services, are delivered through true partnerships at the property level.
We are currently seeking a Sales and Marketing Manager to join our amazing team at The Corner Office.
POSITION FOCUS
Sale, plan, organize and manage the details for restaurant events including meetings, reunions, social functions, catering, etc. Manage the sales process for restaurant functions over 12 people to include, proposals, BEO creation, menu selection, and internal communication with restaurant and kitchen. Mange the marketing plan for the restaurant on a quarterly and annual basis to include; graphics, PR, and offsite event coordination.
Plan and manage the daily operations of the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.
ESSENTIAL RESPONSIBILITIES
Achieve a minimum of 90% of sales productivity goals and 100% of activity goals, as established by management.
Work with GM of Food and Beverage to create, maintain, and track the success of a strategic marketing plan for the restaurant.
Responsible for following the marketing plan to achieve business goals as determined by the GM of Food and Beverage.
Responsible for effectively communicating with the various departments to ensure that the meeting and related
functions are executed to the clients "expectations plus one".
Direct Sales: Targets appointment-oriented sales calls to ensure a successful direct sales effort, in accordance with goals established by the department budget and marketing plan.
Key Account Management: Maximize current F&B outlet key accounts by identifying and developing those that offer revenue growth.
New Account Development: Captures competitor’s accounts through networking and research in order to target and solicit those most probable to generate new business.
Acquire referrals from existing accounts: Follow up on all leads within 48 hours of receipt in an effort to create new business for the restaurant and when appropriate send leads to other Sage Restaurant Group locations.
Group Retention: Is responsible for rebooking group and applicable catering events through building strong, professional customer relationships and providing consistent outstanding customer service.
Account Service and Management: Maintains well-documented, accurate, organized and up to date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops customer profiles and maintains an effective trace system including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Represent his/her-self and the restaurant with the highest level of integrity and professionalism, a service-focused approach and caring, sincere, attitude at all times.
Manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
Respond to customer trends, needs, issues, to ensure a quality experience and enhance future sales prospects.
Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
OTHER RESPONSIBILITIES
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.
Professional appearance and attitude required.
Contribute to the F&B overall sales effort during planning and strategy phases through research and knowledge input.
Coordinate with F&B outlet management team to ensure proper set-up and follow-through for all events.
Community/Trade Involvement: Actively participate in those community and trade organizations that most benefit the F&B outlet's exposure to the community and the outlet's bottom line.
Act as Restaurant Manager for the F&B Outlet as assigned by GM of Food and Beverage.
Perform other duties as assigned by management.
SUPERVISORY DUTIES
Provide leadership and manage thirty to fifty associates in the food and beverage department. May work as a Manager of Duty for the property.
Competencies
Strategic Skills
Skilled in all facets of general business or area of specialty. Highly capable with current practices and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge. Reflects on vast experience to determine numerous future possibilities. Natural instincts and insight for finding the best solution to unclear issues and problems. Finds creative solutions to problems, Can see how the details fit into the big picture. Highly capable and resourceful problem solver. Manages the creative process within an organization to develop unique solutions. Leverages creative solutions in an organization resulting in competitive advantages. Makes great decisions. Highly strategic in perspective and decision making.
Operating Skills
Recognize leadership and performance potential in associates. Motivates and develop managers and leaders. Able to formulate and execute long term plans, correctly anticipates future resources needed for long term projects, is quick to make strategic connections of people and processes resulting in improved quality, cost savings, and time efficiency .
Courage
Excellent conflict mediation, resolution, and negotiation skills, able to form consensus and agreement when presented with differing or competing positions, quickly and directly addresses operational and associate challenges, is fair, firm, and consistent
Energy and Drive
Competitive, consistently driven to accomplish and exceed goals, able to create sense of urgency.
Organizational Positioning
Effectively navigates through organizational systems, structures, and people to accomplish goals. Highly capable in forming and leveraging business relationships to create advantageous support systems, alliances, and synergies.
Personal and Intrapersonal Skills
Demonstrates care for customers and associates, visibly demonstrates desire to understand others, creates confidence and trust with others, is viewed by others as honest and direct, able to create an environment where associates thrive and actively seek approval of the manager, actively seeks input and collaboration from team to create goals and buy in, builds high performing teams, compels teams to embrace a shared vision for success.
Knowledge
Requires knowledge of general sales techniques, yield management and customer service skills.
Graphic design proficiency (specifically with Microsoft Publisher and Adobe InDesign) preferred.
Proficient in Microsoft Office Programs and Delphi.
Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
Excellent hearing required to discern/resolve complaints, issues and participation in meetings for feedback.
Abilities
Requires ability to hear, speak, read and write English fluently.
Requires effective business writing and speaking skills.
Excellent vision required - 100% in review preparation of all documentation.
Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
Possess the ability to work under pressure and have the ability to complete multiple tasks simultaneously.
Excellent reading and writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
Understand and follow verbal/written instructions.
Develop strong internal and customer relationships.
Education/Formal Training
More than two years of post-high school education.
Experience
One to two full years of employment in a related position with this company or other organization(s).
Material/Equipment Used
General office equipment: computer, copier, facsimile, telephone, calculator, etc. General restaurant equipment: credit card machine, POS systems, vacuum cleaner, coffee machine, toaster, liquor and soda gun.
Environment
Restaurant and office environment, weather exposure when making sales calls
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