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Guest Service Rep. 3rd Shift F/T

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Property Name:
Job Title: 
Guest Service Rep. 3rd Shift F/T
Location: 
Florida-Orlando
Company Name: 
City: 
Orlando
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
No
Contact Name: 
 
Title: 
 
Address: 
 
 
Phone: 
(407) 345-4414

People, and strength through diversity, are the most important elements in the Peabody Orlando's work culture. Special attention is focused on the hiring, training, and ongoing education of each associate. We seek to match the right person to the right job. In-house and corporate training programs are designed to develop professional skills for future career growth.

Central to this commitment is the award-winning Peabody Service Excellence® service culture, an ongoing training program ensuring the highest level of guest and associate satisfaction and loyalty.

The Peabody Orlando is a custom-built Orlando hotel catering to the meetings and conventions industry nationwide. The hotel is a masterpiece of contemporary design and luxurious décor and furnishings. Since opening its doors in 1986, The Peabody Orlando has established itself as the Orlando convention hotel of choice for the nation's professional meeting planners. As one of only two Forbes Four-Star, AAA Four Diamond hotels in the entire city, The Peabody Orlando has won every major hotel industry award for excellence in all aspects of its operation and most importantly, for the outstanding achievements of its associates, collectively and individually.

 

We invite you to come and be part of “Simply the Finest” hotel team in Central Florida.  Qualified candidates, please submit an online application @ www.peabodyorlando.com/careers

 

EOE M/F/D/V

A Drug-Free and Tobacco-Free Workplace

 

Maintains the high quality of service offered to guests including the posting of guest room charges and assisting in guest needs.

Other Job Tasks:

  • Check-ins and check-outs.
  • Ensures guests privacy.
  • Makes reservations for guests.
  • Sells and up-sells hotel facilities and services.
  • Keeps desk area stocked with necessary materials.
  • Operates as cashier for guests including cashing personal checks, traveler’s checks and foreign currency.
  • Responsible for own bank and accuracy of it.
  • Information center for guests and hotel in general.
  • Posts charges from outlets and ensures overall proper payment.

Must be able to work a flexible schedule to include weekdays, holidays and weekends.

Shift time requires overnight hours
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