POSITION FOCUS
Under general supervision, assists in the maintenance, repair, refurbishment, renovation, remodeling and general upkeep in order to keep the facility functional and attractive to prospective customers.

SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES
? Completes assigned work orders for general repair within assigned time frame in order to achieve the utmost
operational efficiency of the hotel, its safety and its equipment.
? Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation.
? Immediately and courteously responds to guests needs in order to repair and/or resolve room maintenance requests and problems as they arise.
? Maintains tools, work spaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use.
? Repairs and/or changes room locks for the security of hotel and guests.
? Adjusts and repairs electronic problems on hotel equipment, including televisions, alarm clocks, HVAC units, etc.
? Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and associates.
? Maintains a friendly, cheerful and courteous manner at all times.
? All other duties as assigned, requested or deemed necessary by management.

OTHER RESPONSIBILITIES
? Removes snow and scoops sidewalks and driveways as weather dictates for safety of guests.
? Contacts, by telephone or written correspondence, electrical, plumbing and elevator contractors for repair/maintenance of hotel and its equipment.
? Runs errands as needed, driving own or company vehicle, in order to drop off and pick up supplies, equipment and furnishings.
? Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.

SUPERVISORY DUTIES
None

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.

Competencies

Energy and Drive
Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations

Strategic Skills
Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.

Personal and Interpersonal Skills
Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience, Positively accepts and provides feedback.

Operating Skills
Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.

Courage
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.

Knowledge/Skills
Must have basic working knowledge in the following areas:
general plumbing refrigeration air conditioning electrical systems boilers bathroom fixtures and tiling painting -prep to finish basic carpentry groundskeeping
Must be able to drive and hold a valid Class C state drivers license.
Must have vision to read written communiques, LED read-outs, meters, and computer screens.
Must have finger, hand and upper body dexterity to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools. Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.

Abilities
Must have upper body strength to lift 75lbs. throughout an 8 hour shift. Must have leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs.

Education/Formal Training
None

Experience
A minimum of 6 months successful experience in equal or similar position.

Material/Equipment Used
Basis hand (hammer, screwdriver, pliers) and power (electric drill, saw, solder) tools. Painting equipment, key cutting machine, groundskeeping equipment and snow removal equipment. Exposure to hazardous materials on a daily basis.

Environment
Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.