CASINO SERVICES REPRESENTATIVE

Property Name
Ameristar Casinos
Job Title
CASINO SERVICES REPRESENTATIVE
Location
Mississippi-Central/Jackson
Company Name
Ameristar Casinos Inc.
City
Vicksburg
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Accommodation
No
Industry
Casino
Position Categories
Administration, Gaming Staff, Customer Service

The Ameristar Career

Come and explore the exciting career opportunities with Ameristar Casinos. With over 7,500 dedicated TEAM MEMBERS at our eight casino hotel properties, Ameristar Casinos prides itself on delivering exceptional experiences to our guests. We recognize that this is due to the enthusiasm and dedication of our talented TEAM MEMBERS. They are the key to our success.

At Ameristar, we take pride in providing a positive and encouraging work environment where you can be and do your best. By providing ongoing coaching, mentoring and training, we encourage career growth and development. We recognize and reward dedicated and talented individuals and provide career advancement opportunities by promoting from within.

Like our valued guests, our TEAM MEMBERS come from all walks of life. We are dedicated to promoting an environment in which people of all cultures, backgrounds and lifestyles are valued and respected. We are proud of our team and believe that diversity makes us stronger and more successful.

If you are committed in delivering exceptional experiences to our guests then come and explore your next career opportunity with Ameristar Casinos.

Exceptional people. Exceptional experiences.

Job Description

To provide outstanding guest service, both internal and external. Safeguard company funds while maintaining accurate accountability of funds and to promote the facilities, services, programs, and events of the Ameristar properties. 

Job Requirements

* Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino
* Redeem coins, tickets, chips and cash guest checks
* Maintain and assure the proper handling and routing of all paperwork.
* Assist guests in completing Star Awards Club application
* Enter membership information into computer
* Perform data entry for current events into event codes
* Issue replacements cards for guests
* Assist in promotions and player events involving the Marketing Department
* Assist members with point redemption for cash back various merchandise
* Support back office, Casino Services Manager, Casino Services Lead Hosts, Executive Hosts and Marketing Department
* Resolve any guest problem or inconvenience both positive and negative in nature
* Act as “Sales Representative” and central information center for the property, usually being the first contact by guests
* Provide complimentaries when play warrants