Barista/Retail Coffee Shop - Full Time
Fairmont Scottsdale Princess
Location: US - AZ - Scottsdale
Jan 29, 2013
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Job Details
Barista/Retail Coffee Shop - Full Time
Our guests are always at home at Fairmont Hotels & Resorts ? and their coffee shop experience is no exception. As a Retail Coffee Shop Barista you will provide warm service, efficiency and knowledge of our menu offerings, and will ensure the timeliness and enjoyment of every memorable experience.
Hotel Overview: Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - AAA 5 Diamond, Fairmont Scottsdale Princess offers luxury and world class hospitality with 649 guest rooms and over 70,000 square feet of meeting space. Guests can enjoy five swimming pools, four award winning restaurants, a glamorous lounge, seven tennis courts, 44,000 square foot Willow Stream Spa and two TPC Scottsdale golf courses on-site, hosts of the Waste Management Phoenix Open. The only thing missing is you!
Summary of Responsibilities:
Reporting to the Director of Retail, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Assist guests regarding menu items in an informative and helpful way
* Have full knowledge of all beverage lists
* Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
* Provides quality beverages to brand standards consistently for all customers
* Follows health, safety and sanitation guidelines for all products.
* Follows policy and procedures for operational flow at each station.
* Follows standards for merchandising, stocking, rotating and storing products.
* Performs cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member.
* Follows cash handling procedures and Micros point of sale policies.
* Contributes to store goals for increasing sales and improving profits.
* Work with team to insure a great experience throughout the store, assisting in all areas of the store as needed.
* Timely and consistent communication with Leads and Supervisor.
* Other duties as assigned
Our guests are always at home at Fairmont Hotels & Resorts ? and their coffee shop experience is no exception. As a Retail Coffee Shop Barista you will provide warm service, efficiency and knowledge of our menu offerings, and will ensure the timeliness and enjoyment of every memorable experience.
Hotel Overview: Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - AAA 5 Diamond, Fairmont Scottsdale Princess offers luxury and world class hospitality with 649 guest rooms and over 70,000 square feet of meeting space. Guests can enjoy five swimming pools, four award winning restaurants, a glamorous lounge, seven tennis courts, 44,000 square foot Willow Stream Spa and two TPC Scottsdale golf courses on-site, hosts of the Waste Management Phoenix Open. The only thing missing is you!
Summary of Responsibilities:
Reporting to the Director of Retail, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Assist guests regarding menu items in an informative and helpful way
* Have full knowledge of all beverage lists
* Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
* Provides quality beverages to brand standards consistently for all customers
* Follows health, safety and sanitation guidelines for all products.
* Follows policy and procedures for operational flow at each station.
* Follows standards for merchandising, stocking, rotating and storing products.
* Performs cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member.
* Follows cash handling procedures and Micros point of sale policies.
* Contributes to store goals for increasing sales and improving profits.
* Work with team to insure a great experience throughout the store, assisting in all areas of the store as needed.
* Timely and consistent communication with Leads and Supervisor.
* Other duties as assigned
* 2-3 years Barista/ Food & Beverage service experience required
* Previous Point of Sale System experience preferred
* Excellent communication and organizational skills
* Must hold a valid Maricopa County Food Handlers and Alchol Certification Awareness card
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position(include but are not limited to):
* Constant standing and walking throughout shift
* Frequent lifting and carrying up to 20 lbs
* Frequent kneeling, pushing, pulling, lifting
* Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Proof of eligibility to work in the United States is required.
* Previous Point of Sale System experience preferred
* Excellent communication and organizational skills
* Must hold a valid Maricopa County Food Handlers and Alchol Certification Awareness card
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position(include but are not limited to):
* Constant standing and walking throughout shift
* Frequent lifting and carrying up to 20 lbs
* Frequent kneeling, pushing, pulling, lifting
* Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Proof of eligibility to work in the United States is required.
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Administration