Job Summary
Property Name
Hospital Housekeeping Systems
Job Title
Manager of Environmental Services- Madison (ref. 7401)
Location
Wisconsin-Madison
Company Name
City
Madison
Work Permit
No
Management Position
Yes
Accommodation
No
Industry
Hotel/Resort
Position Categories
Unit Manager - Operations
About Us
At Hospital Housekeeping Systems, we have one goal: to consistently provide the best acute-care hospitality and support services in the industry. We were founded by owner-operators who are dedicated to the belief that providing the best service and the best results in the industry is not just our most important goal, but our only goal. We have maintained this belief for more than 37 years. Each and every day, we put this belief into action at the more than 200 U.S. hospitals we have the privilege to serve.
Our People
Since day one, the foundation of our success has been to find high caliber, service-oriented team members who put the safety and satisfaction of the patients and customers we serve above all else. We provide our teams with the systems, the tools, and the national network of expert support necessary to exceed the expectations of those we serve.
Job Description
Our Company
Hospital Housekeeping Systems, HHS, founded in 1975, is the industry leader in providing service management and systems to our nation's healthcare facilities. We provide high quality management programs and management teams. Best of all HHS is privately held! Our private status has allowed us to remain focused and flexible to our employees and customers needs; not to the needs of Wall Street.
Over Thirty and still growing!
We have built our business by exceeding our customer's expectations and earning the reputation as the healthcare industry's premier provider of housekeeping service management. It is a testament to our success that we started with one hospital account in 1975 and have grown our book of business to over 140 clients today.
Our firm specializes in providing a high quality hospitality service to our customers while using our time tested labor management and allocation systems to increase departmental efficiencies. It is because of this expertise and our ability to manage existing labor resources that we continue to grow at a record pace even in these tough economic times. Healthcare is a growth industry and we are growing with it.
Company Culture
To put it plainly, we are "make it happen" kind of people. Our management and executive team come from all walks of life. Whether they started their careers with HHS and grew up with the company or they came from an entirely different industry, they all have two things in common: the ability to lead, and the ability to consistently deliver results. Every HHS member understands that we are in business for one reason and one reason alone: the safety and satisfaction of our employees, customers and patients. We have a firmly entrenched service culture.
Training and Development
We pride ourselves on providing our management teams with highly structured management systems to assist them in achieving the highest level of customer satisfaction. Our programs not only provide structure in operating systems, but also staffing, recruiting, and budget management. In addition to our management systems, each new manager, regardless of experience, will go through a paid two week orientation course at our national training center in Houston. After successfully completing orientation, the manager will begin working under a tenured HHS site director at their first permanent assignment. During this period each manager will be exposed to every facet of our business.
Some day to day activities are:
* Manage day to day department operations
* Evaluate and maintain human resource needs
* Provide initial and ongoing personnel training and development
* Provide leadership and direction to both hourly and salaried staff
* Responsible for daily quality control programs
* Maintain budget compliance
* Elevate customer satisfaction and customer relationships
Base Pay
$45,000 - $75,000
Requirements
Some of the attributes a successful candidate must possess are:
*
Excellent Customer service
skills
* Bi-lingual a plus
* A working knowledge of computer applications
* First rate written and verbal communication
* A stable work history
* College degree preferred, but not necessary
* The ability to lead groups of 10 or more
* Relocation flexibility a plus!
Starting Salary is negotiable and will be based on personal salary history and level of experience. Benefits include: career advancement opportunities, medical, dental, vision, 401(k), disability and life insurance.
All qualified candidates should email
a current resume
and include their salary history for the last 5 years
and be prepared to provide 3 professional letters of reference.
Hospital Housekeeping Systems, HHS, founded in 1975, is the industry leader in providing service management and systems to our nation's healthcare facilities. We provide high quality management programs and management teams. Best of all HHS is privately held! Our private status has allowed us to remain focused and flexible to our employees and customers needs; not to the needs of Wall Street.
Over Thirty and still growing!
We have built our business by exceeding our customer's expectations and earning the reputation as the healthcare industry's premier provider of housekeeping service management. It is a testament to our success that we started with one hospital account in 1975 and have grown our book of business to over 140 clients today.
Our firm specializes in providing a high quality hospitality service to our customers while using our time tested labor management and allocation systems to increase departmental efficiencies. It is because of this expertise and our ability to manage existing labor resources that we continue to grow at a record pace even in these tough economic times. Healthcare is a growth industry and we are growing with it.
Company Culture
To put it plainly, we are "make it happen" kind of people. Our management and executive team come from all walks of life. Whether they started their careers with HHS and grew up with the company or they came from an entirely different industry, they all have two things in common: the ability to lead, and the ability to consistently deliver results. Every HHS member understands that we are in business for one reason and one reason alone: the safety and satisfaction of our employees, customers and patients. We have a firmly entrenched service culture.
Training and Development
We pride ourselves on providing our management teams with highly structured management systems to assist them in achieving the highest level of customer satisfaction. Our programs not only provide structure in operating systems, but also staffing, recruiting, and budget management. In addition to our management systems, each new manager, regardless of experience, will go through a paid two week orientation course at our national training center in Houston. After successfully completing orientation, the manager will begin working under a tenured HHS site director at their first permanent assignment. During this period each manager will be exposed to every facet of our business.
Some day to day activities are:
* Manage day to day department operations
* Evaluate and maintain human resource needs
* Provide initial and ongoing personnel training and development
* Provide leadership and direction to both hourly and salaried staff
* Responsible for daily quality control programs
* Maintain budget compliance
* Elevate customer satisfaction and customer relationships
Base Pay
$45,000 - $75,000
Requirements
Some of the attributes a successful candidate must possess are:
*
Excellent Customer service
skills
* Bi-lingual a plus
* A working knowledge of computer applications
* First rate written and verbal communication
* A stable work history
* College degree preferred, but not necessary
* The ability to lead groups of 10 or more
* Relocation flexibility a plus!
Starting Salary is negotiable and will be based on personal salary history and level of experience. Benefits include: career advancement opportunities, medical, dental, vision, 401(k), disability and life insurance.
All qualified candidates should email
a current resume
and include their salary history for the last 5 years
and be prepared to provide 3 professional letters of reference.
Job Requirements
Hospital Housekeeping Systems is an equal opportunity employer M/F/V/D