Stanford Hotels Corporation is a mid-size, owner-operated company that specializes in the development and management of high quality, full service hotels using a variety of franchise brands. The corporate office is located in San Francisco; however, Stanford Hotels has 13 properties throughout the U.S. comprising three top global brands including Marriott, Starwood and Hilton.

 

Our goal is to be the "Best of the Brand." Since 1985, Stanford Hotels Corporation believes that high-quality properties, exceptional customer satisfaction, and engaged employees set Stanford Hotels apart from the rest.

At Hilton Charlotte Center City, our Guest Service Agents are our ambassadors of great Hilton service as they are often the first team member to welcome our guests and shape our guests' personal travel journey!

Our Guest Service Agents are a key part of our Front Office team and they are responsible for providing a warm welcome to each guest and ensuring guest satisfaction during their stay. The Guest Service Agent completes guest registrations, establishes guest payment options and updates folio transactions in the Hilton OnQ system; all while providing prompt, courteous and memorable guest service.

Guest Service Agents ensure all transactions meet Hilton's high standards of quality and friendly personal service. The ideal candidate is someone who is outgoing with an upbeat personality and proven skills to provide outstanding customer service. Are you ready to shine at Hilton Charlotte Center City? Apply today!

MUST SPEAK ENGLISH & MANDARIN
Prior front office hotel experience preferred
Must be able to work a variety of day/night and weekend shifts
Able to be stand for duration of shift
Excellent interpersonal & communication skills
Ability to exceed guest expectations
Computer experience required
An energetic personality