The Ameristar Career
Come and explore the exciting career opportunities with Ameristar Casinos. With over 7,500 dedicated TEAM MEMBERS at our eight casino hotel properties, Ameristar Casinos prides itself on delivering exceptional experiences to our guests. We recognize that this is due to the enthusiasm and dedication of our talented TEAM MEMBERS. They are the key to our success.
At Ameristar, we take pride in providing a positive and encouraging work environment where you can be and do your best. By providing ongoing coaching, mentoring and training, we encourage career growth and development. We recognize and reward dedicated and talented individuals and provide career advancement opportunities by promoting from within.
Like our valued guests, our TEAM MEMBERS come from all walks of life. We are dedicated to promoting an environment in which people of all cultures, backgrounds and lifestyles are valued and respected. We are proud of our team and believe that diversity makes us stronger and more successful.
If you are committed in delivering exceptional experiences to our guests then come and explore your next career opportunity with Ameristar Casinos.
Exceptional people. Exceptional experiences.
Job Description
The Ameristar Casino Resort Spa located in Black Hawk, Colorado is the premiere gaming, entertainment and resort destination of Colorado. Located 40 miles west of the mile high city of Denver in the foothills of the Rocky Mountains, Ameristar features an exciting casino, a variety of fine dining restaurants and a four diamond rated hotel.
Our 55,000 square foot gaming floor is home to around 1,500 of the newest slot products and the hottest games in the market. Our spacious 24 table pit includes the games of craps, blackjack and roulette. Ameristar also has the largest poker room in the state of Colorado.
At Ameristar, we offer our guests four exceptional dining options including our elegant Timberline Grill, the international Centennial Buffet, our flavorful Waypost Deli and the delicious Fireside Kitchen.
Ameristar’s luxurious full-service hotel incorporates 536 well-appointed rooms, including 64 suites, a roof-top pool with indoor and outdoor hot-tubs, a full-service luxury day spa and over 15,000 square-feet of meeting and event space.
Our eye-catching facilities are state-of-the-art but it’s our Ameristar Team that truly makes our operation special. At Ameristar, we take great pride in creating and facilitating a productive and winning culture. We recognize that the hard work and dedication of our Team Members has a positive impact on our property’s success, therefore we have created an environment in which our Team Members have all the tools and support they need to excel in their jobs and enjoy their Ameristar experience. To show our appreciation of our Team Members, we designed a competitive compensation and benefit package to promote the health and well being of our Team Members and their families. If you are seeking to join a winning team and the best gaming and hospitality property in Colorado, then Ameristar is your destination.
To make the commute from the Denver metro area to Ameristar easy, we offer discounted rates on bus tickets for our Team Members.
Guest Service Commitment
At Ameristar we are dedicated to providing the best gaming and hospitality experience in the industry. Our guests experience quality customer service in a fun and friendly atmosphere. Ameristar devotes valuable resources and training to all our Team Members to ensure the highest level of customer service is delivered to all our guests, each of our Team Members and anyone else who has a relationship with our company. By joining our team, we hope you facilitate these successes and provide the best guest service in the industry.
Safety Requirement:
Safety is a core value at Ameristar and vital to our operation. The ability to work safely and prevent personal injury is a key job requirement of every position and very important to our organization. Each Team Member is expected to be committed to their personal safety, the safety of fellow Team Members as well as the safety our guests and demonstrate that commitment through their daily actions. If an unsafe condition is identified, each Team Member is expected to correct or report the condition.
Job Summary: Responsible to create a great experience for our Guests and our Team Members while maintaining a clean and safe environment. This position must meet all performance assessments and financial goals. Lead the passionate charge for excellence in food quality and service, every time. Supervise all aspects of employee relations including hiring, developing, coaching, mediating, recognizing, and evaluating team members. Resolve food quality and service opportunities, communication with appropriate team members and leaders on Guest feedback. Implements, adheres, and monitors all department and property policies and procedures including but not limited to standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation. Works with all departments to successfully execute Ameristar strategies to maximize operational efficiencies and improve both the Guest and Team Members experience. Perform all administrative duties as required to successfully manage the department.