Job Summary
Night Auditor
The Power of One®
The "Power of One" is the key component of the Omni Hotels' company culture: it's the way we work.
Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code. Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.
Job Description
The Omni Parker House is seeking a full-time Night Audit
Associate. This individual will be responsible for
reconciling all postings, balancing cashiers' work,
assisting guests at the front desk and answering phones.
The Night Audit Associate will ensure the night shift
operates in an efficient manner by finding expeditious
and diplomatic resolutions to guest complaints, being
knowledgeable in all emergency procedures, running
necessary reports and communicating with department
heads on a continuing basis.
Job Requirements
- This is a full-time position
- Shift is 11pm - 7:30am. Must be able to work any day
including weekends and holidays
- Must be able to be on your feet for long periods of
time
- Must be able to comprehend basic accounting procedures
(i.e. transaction postings and payment methods)
- Basic knowledge of computer functions (i.e. Microsoft
Office Suite) required
- Must demonstrate effective written and verbal
communication skills
- Needs to operate according to the rules and guidelines
for Omni Standard Operating Procedures
- Must be able to assist in Select Guest newspaper
organization and delivery
- 1 year previous customer service experience required