PM Lounge Server

Serve guest needs by providing exceptional knowledge of wine spirits, and mixed drinks as well as information regarding preparation methods. Describe the selection of beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; maintain food & menu knowledge for items offered in the lounge; communicate guest orders including any special needs or requests to the bartender using the hotel's point-of-sales system; check completed orders with the guest's original order; transport items to the guest table in a timely manner.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.

Previous server experience required. Strong beverage knowledge required.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.